http://www.salehoo.com/blog/ask-an-expert-how-to-get-negative-feedback-removed/ Wholesale Directory, Sources and Wholesale Product Resource for eBay, Auction Sellers and Importers Fri, 20 Nov 2009 05:30:18 -0500 http://wordpress.org/?v=2.8.4 hourly 1 http://www.salehoo.com/blog/ask-an-expert-how-to-get-negative-feedback-removed/comment-page-1/#comment-62007 Bill Gray Sat, 07 Feb 2009 04:28:25 +0000 http://www.salehoo.com/blog/?p=148#comment-62007 Buyer paid for an item on Feb 2 2009... My policy is the item ships by the end of second business day. Most of the time I ship next day after I receive payment, but that day was snowstorm and I slept at a hotel close to my work (supervisors have to make it in)... On second business day in early AM I received negative feedback, because buyer did not receive item yet, while waiting with the buyers packed item for my postman to pick up... seeing this as problem buyer i quickly refunded buyers money and filed a complaint with e-bay to have negative feedback removed... In less then 3 hours e-bay replied with a big NO ... How can Sellers sell on ebay and have a will ship by end of second business day, if a buyer can leave a negative feedback when my policy was not breeched and ebay does not back up its sellers with awesome feedback scores and a troublesome buyer who has nothing better to do but ruin the reputation of sellers. wgray7191 is my ebay account but hurry because if this is not resolved I am removing my ebay account. Buyer paid for an item on Feb 2 2009… My policy is the item ships by the end of second business day. Most of the time I ship next day after I receive payment, but that day was snowstorm and I slept at a hotel close to my work (supervisors have to make it in)… On second business day in early AM I received negative feedback, because buyer did not receive item yet, while waiting with the buyers packed item for my postman to pick up… seeing this as problem buyer i quickly refunded buyers money and filed a complaint with e-bay to have negative feedback removed… In less then 3 hours e-bay replied with a big NO … How can Sellers sell on ebay and have a will ship by end of second business day, if a buyer can leave a negative feedback when my policy was not breeched and ebay does not back up its sellers with awesome feedback scores and a troublesome buyer who has nothing better to do but ruin the reputation of sellers. wgray7191 is my ebay account but hurry because if this is not resolved I am removing my ebay account.

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