Importing Goods to Australia and New Zealand


by salehoo_group - 03 Dec 2006

blog_photos31.jpg

Importing to Australia

What do I need to import goods to Australia?

You don’t need a license to import to Australia in general, however some products may require special licenses. 

Goods Classification

The first thing you need to do is classify your goods correctly so that the appropriate duties and tariffs (if any) apply.

Not sure how to classify your goods?

Customs provides a tariff advice service for importers who are unsure as to the correct classification or concession for their merchandise.  To take advantage of this service lodge an application with Customs along with supporting evidence. You can apply for a tarif concession on imported goods that do no compete in the market place with goods of Australian manufacture.

You are ultimately responsible for classifying goods correctly as well as all other Customs documentation –even if they were prepared by a Broker, Freight Forwarder or Service Provider. It is recommended that you check over all documents before they are given to customs and retain copies. Talk to your Broker of Freight Forwarder if there are any errors.

You also need to account for any surplus goods, promotional materials and samples.

All customs documentation must be retained for 5 years.

What happens at customs?

Customs may decide to inspect your goods or they may waive the inspection. You do not need to submit commercial documentation, but you do need to to keep all the relevant commercial documents for 5 years after that time.

If you have an Australian Business Number(ABN) you will need to supply it to Customs when formally entering goods . Importers need to be registered for GST purposes and have an ABN in order to claim input tax credits or access the GST deferral scheme.

Duties and Tariffs – How much will they cost?

Duties and Tariffs are based on the classification code of the goods, valuation and country of origin. Valuation of imported goods can be complex and importers are urged to seek advice from a customs broker or to contact a Customs Information Centre.

Where do I go for help?

Customs Information and Support Centre: Ph: 1300 363 263

Email: information@customs.gov.au

Business Australia

General Guide to Importing to Australia

Importing to New Zealand

What am I responsible for?

You are responsible for:

  • Making an accurate and correct entry
  • Paying all Customs charges
  • Keeping all commercial documents for 7 years and providing to Customs if necessary
  • Compliance with legislative requirements
Classification of Goods

The correct classification of goods is the most complex part of importing, and for this reason, many people choose to use Customs brokers to worry about it for them!

The classification code which best fits your merchandise will determine the tariffs and duties you have to pay.  You are ultimately responsible for choosing the correct classification code.

Whether you complete this process yourself, or receive help from a broker or Customs, you will need to provide the following information:

  • Purchase invoice
  • Manufacturer's costings
  • Freight and insurance costs
  • Product sample
  • Catalogues or brochures
  • Evidence of origin
  • Proof of payment.
For some items you will also need:

Whether you complete this process yourself, or receive help from a broker or Customs, you will need to provide the following information:

  • An airway bill or bill of lading.
  • Invoices.
  • Packing lists
  • Insurance certificates.

Importers may also need to contact shipping companies, airlines or freight forwarders for advice on their requirements, operating hours and/or location of the goods.

Who can help me Classify goods?

For first time importers, Customs run training programs which you can attend. 

For successive imports, you will be expected to complete the entry yourself or use a Customs broker or agent, or freight forwarder.  All import entries must be completed electronically using the appropriate software or over the Internet.

Remember that you are responsible for the accuracy of the customs documents - even when they are completed by a broker or agent - so it’s important to check all details.

Where do I find a Customs broker?

Customs brokers and freight forwarders are listed in New Zealand business directories under those headings. A list of those affiliated to CBAFF is also available.

How much will I have to pay in Tariffs and Duties?

Tariffs and duties are determined by the classification of your goods, the country of origin, and preference toward some countries as per trade agreements.  Where duty is expressed as a percentage rate, it is calculated on the Customs value of the goods.

More Tariff information

GST

GST (Goods and Services tax) of 12.5% applies to almost everything imported to New Zealand.

GST is payable on the sum of following amounts:

  • The Customs value of the goods
  • Any import duty, anti-dumping and countervailing duties, ALAC or HERA levies payable (see above)
  • The freight and insurance costs of transporting the goods to New Zealand.
Import Entry Transaction Fee

An Import Entry Transaction Fee of $25.38 (GST inclusive) is payable on every commercial import entry and import declaration for goods with a duty and GST liability of $50 or more.

How do I pay fees?

There are three payment options:

  • Cash
  • Deferred payment — only available to importers who are holders of a deferred account
  • Broker deferred — available on the request of an agent who holds a broker deferred account. It is not available to an importer who holds a deferred account.For more information see:

NZ Customs

NZ Government

Ministry of Economic Development


Like our blog?

subscribe to our blog

Comments

View all 113 comments (Currently displaying latest 50)
  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 04:44 6 Feb 2012

    @Diya: The basic information is all in the blog above, but for further details you need to confirm with them directly at Customs Information and Support Centre: Ph: 1300 363 263
    Email: information@customs.gov.au

  • avatar

    Diya

    Commented at 04:33 3 Feb 2012

    Hi,
    I am planning to import a herbal based product from India to Australia.What all information do I need to get started?What all should I do for the same-guidelines,regulations,payments,duties etc...What are the guidelines for importing products from India?
    Thanks.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 05:51 31 Jan 2012

    @Corrina: Plant goods are among the restricted items. Please clarify with them at http://australia.visahq.com/customs/

  • avatar

    Corrina

    Commented at 01:36 31 Jan 2012

    I would like to import herbal essence from NZ to Australia. I have registered a PTY LTD Company and have said that we are going to be importing. What other duties do I need to pay?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 01:50 26 Jan 2012

    @Francis: You can see the list here http://www.thailand.com/exports/html/faq_general.htm Hope this helps. :)

  • avatar

    Francis Edward

    Commented at 07:49 25 Jan 2012

    Please send me the link where I can get list of exportable items from Thailand to New Zealand.

    Thanks.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 07:57 13 Dec 2011

    @Rick: The basic information is all in the blog above, but for further details you need to confirm with them directly at Customs Information and Support Centre: Ph: 1300 363 263
    Email: information@customs.gov.au

  • avatar

    Rick

    Commented at 14:38 11 Dec 2011

    Hi, I want to import bathroom tapes from India to Australia.I have ABN number also, so what do I have to do? Do I need other ABN number? Do I have to Register company name? Do I need any import license?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 06:56 8 Dec 2011

    @Franck: As each country's import policy may vary, you can confirm information you need from your country's Customs.

  • avatar

    Franck

    Commented at 01:17 8 Dec 2011

    Hi, I would like to import gold, diamonds and coltant from Africa. Will I need a license for that? Should i declare at the airport? Where should i go for help and advise?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 10:19 17 Oct 2011

    @aj: As shared in the blog, you may confirm details directly from http://www.customs.govt.nz/
    Cheers!

  • avatar

    aj

    Commented at 07:17 17 Oct 2011

    Hi,

    I want to import cosmetics from Thailand. Can you tell me how much is shipping or air transfer like according to per kg and how much duty to pay in New Zealand?

    Thanks.

  • avatar

    first_time_importer

    Commented at 13:19 3 Oct 2011

    I have ordered 100 faux leather handbag (for resale purposes) from China cost about AUD$900(included shipping) which are posted in 2 x 25kg parcel box, payment has been made. are they subject to duty & GST ? How will custom staff valuate the goods if there is no invoice included?
    Is it illegal or will I still liable for duty & GST if I order AUD$5000 value of goods with separated or multiple shipment, where each shipment contain less than $1000 value of goods? Thanks.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 20:06 25 Sep 2011

    @Haipinh Hu: You may confirm this information directly from Customs Information and Support Centre: Ph: 1300 363 263, email: information@customs.gov.au

  • avatar

    Rocco Gomez

    Commented at 03:12 24 Sep 2011

    Hi I would like to import a caravan (fifth wheeler) from the USA, do i need an importers license? and if so how do i go about getting one. Regards, Rocco Gomez.

  • avatar

    swati

    Commented at 13:13 21 Sep 2011

    Hi ,
    I just wanted to know can I carry household equipments like stainless steel kitchenware and medicines to NZ from India?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 02:01 19 Sep 2011

    @Rod: Although you failed to mention if you are bringing it in to Australia or to New Zealand, the blog post above provides the links you can go to and contact details you can use to verify information. Cheers!

  • avatar

    Rod

    Commented at 01:40 17 Sep 2011

    Hi I want to purchase an electric golf car from China what do I have to do ? What import duties do I have to pay and what other cost are involved.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 04:55 8 Sep 2011

    @Lyn: Yes, you will still need to. All products imported to any country will be subjected to that country's Custom duty and tax, even if for personal use.

  • avatar

    Lyn Spark

    Commented at 04:34 8 Sep 2011

    I am wanting to import a churos machine to use in my home. Do I need to pay tax as it is personal and not business.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 00:21 25 Aug 2011

    @Greg: I think the exact details about cost per kilo per gold for imported can be verified direclty with the Australian dept. You may reach them at http://www.daff.gov.au/about/contactus

    The main issue you need to watch out for when importing gold is the price of that commodity in a country. You may also need take into consideration the distance and the cost, from your country to the one you are intending to export to. Hope this helps. :)

  • avatar

    greg

    Commented at 02:47 24 Aug 2011

    I have a question. I run a ministry from America and have access to buy gold in Ghana where we run a mission. What would be the cost per kilo to bring it to Australia or New Zealand - or does anyone know of a less expensive country to bring that gold into?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 02:57 22 Aug 2011

    @Paul: Alcohol is not prohibited, you will just need to pay Custom Duty or GST. For more info please see http://www.customs.gov.au/webdata/resources/files/importinggoodsbypostfaq.pdf :)

  • avatar

    paul robertson

    Commented at 13:27 20 Aug 2011

    Hi I am looking into importing alcohol from asia can you please let me know how to do this?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 00:06 16 Aug 2011

    @luong: After you have been sent a First Notice and you decide that you do not want to pay the duty and GST, and that you want the goods returned to sender, you need to contact Australia Post on 13 13 18. Please note that there may also be costs incurred by you if you choose to return the goods. For the statement - 'if payment is not received in full by the date interest may be charged', it simply meant you are going to incur interests (or penalty) if you do not pay on time, which is the regular policy in every country's customs. This is the link to Australia Customs' website, http://www.customs.gov.au/site/page5834.asp where all the contact numbers are conveniently published. Give them a call and seek advice on what you intend to do. Hope this helps. :)

  • avatar

    luong

    Commented at 07:02 15 Aug 2011

    From overseas my friend sent cigarettes to Australia as gift , now Australian Customs and Border Protection Service charges me $ 77 .
    I have question : If I don"t to want receive this gift do I need to make payments for this charge? And some where may be help me with this problem ? Why payments terms said : if payment is not received in full by the date interest may be charged ?
    Thank you .

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 17:17 19 Jun 2011

    @sunu: The basic steps are provided in the blog above. :) You may also visit http://www.daff.gov.au/ for more information. Cheers!

  • avatar

    sunu

    Commented at 00:09 18 Jun 2011

    i would like to export granite and marble from India to Australia, what to do?

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 15:25 15 Jun 2011

    @Joyce: If it will be the first time for both of you, I suggest that you use a broker. Mistakes can be very costly, and can conveniently be avoided by paying someone knowledgeable to do the paper work. :) Once you get more confident how things work, that's when you can try replicating the process and saving on the fees. But for now, a broker is a wise choice.

  • avatar

    Joyce

    Commented at 10:10 15 Jun 2011

    I want to import 2 tons of paper from China. What is the process for me and them? It's their first export to Australia and my first ever!!! Desperate as we open in 6 weeks and have been finding it all a little confusing.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 23:56 12 Jun 2011

    Hi faham,

    Please fill in an application form at -

    http://www.salehoo.com/suppliers/new

    Once we have reviewed your application and verified your details, you will be notified and we will add your website to the private members' area. Please note that this may take approximately 2-3 weeks.

    Thanks for your interest in becoming a SaleHoo supplier! Please let me know if you have any questions.

  • avatar

    fahad shamshad

    Commented at 21:47 11 Jun 2011

    Dear sir/Madem.

    We would like to introduce ourselves as an EXPERIENCED Manufacturers and
    Exporter of all types of Sporting Goods.

    We have a keen desire to establish business relations with your good firm. You can also visit our offices is ITALY & U.S.A

    Looking forward to hear from you soon.

    Best regards,
    Fahad Shamshad
    Managing Director

    FACTORY ADDRESS:-
    opst bilal mosque, Zafar wal Road.
    Sialkot – Pakistan
    Tel: +92-301-6129108,

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 04:57 7 Jun 2011

    Hi Das,

    For complete information on importing food to Australia, please see http://www.daff.gov.au/aqis/import/biological/therapeutic-foods-dietary

    Hope this helps. :)

  • avatar

    Das

    Commented at 15:37 6 Jun 2011

    I want to import frozen food from Australia.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 00:37 31 May 2011

    Hi Vipul Patel,

    I suggest you participate at http://www.assda.asn.au/ They have the information about stainless steel business in Australia. Cheers!

  • avatar

    Vipul Patel

    Commented at 03:38 30 May 2011

    Hi I want to import stainless steel product from India and to sell in Australia but i dont know anything about this so can you give some guide lines please.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 04:17 27 May 2011
  • avatar

    Pirapakaran Subramaniam

    Commented at 06:32 26 May 2011

    hi, i am trying to import communication and network cables from China for business so can you please let me know about the custom duties and do i have to get license for that and how much cost will occur in order to do this whole procedure.

    Kind Regards,

    Praba Subramaniam

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 23:06 17 May 2011

    @wali: As mentioned in the blog post, duties and tariffs will based on the classification code of the goods, valuation and country of origin. It would be best to seek advice from a Customs Broker or get in touch with a Customs Information Service. Cheers!

  • avatar

    wali

    Commented at 09:47 17 May 2011

    I want to import from India to Australia can any help me what the tax will be in Australia.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 01:17 29 Apr 2011

    @Yogesh: It would be best to establish your business first by officially setting up an online store, selling locally first and building up positive feedback. You also need to complete the documentation/licenses necessary to carryout international trading. It will not be of much use seeking out interested buyers internationally if you are not yet prepared to do so. With perseverance and focus, you will surely make it. We wish you the best! :)

  • avatar

    Yogesh

    Commented at 09:34 28 Apr 2011

    We have pain relief massage oil really it’s very effective (like any muscular pain aches, sprains, strains back pain, arthritis only pain relief, joint pain relief cold weather) There is no any chemical it’s only some eatables oil, spices and ayuvedic leafs. It is Very effective and harmless. Applied (light massage) for few days.I want to export from India to Australia and New Zealand and distributor setup. How do I start? Suggest me where I contact and can I sand sample by courier because liquid is not allow international courier (Today I have no export license). So what should I do? I can supply any legal items from India other then pain oil.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 16:27 13 Apr 2011

    Hi James,

    Brisbane's Custom office is located at 20 - 22 The Circuit
    Brisbane Airport Village
    (Direct Factory Outlets / Novotel area)
    Ph 1300 558 287
    Fax 07 3835 3199
    This is where you need to go if you are bringing just a small consignment of personal effects, up to 6 standard cartons. For larger consignments you need to go through a Licensed Customs Broker linked to Federal Customs Computers in Canberra.
    And for Tariff details - http://www.customs.gov.au/site/page4273.asp

    Hope this helps. :)

  • avatar

    James

    Commented at 13:08 13 Apr 2011

    Hi there..I would like to know custom office in Brisbane for custom and tarif classification of goods.

  • new p2

    irene_salehoo
    SaleHoo Staff

    Commented at 01:41 30 Mar 2011

    @Chris D and @Gordo: There's a comprehensive information about importing from China at these links - http://www.salehoo.com/education/importing-shipping/all-about-importing-from-china
    http://www.salehoo.com/forum/importing/importing-from-china-a-quick-reference-3393

    Cheers! :)

  • avatar

    Chris D

    Commented at 21:19 29 Mar 2011

    Hi there, I am wanting to import sporting goods, ie Tennis Racquets, Golf Clubs....etc from China to Australia.... Are there any special license that is required to do so?

  • avatar

    Gordo

    Commented at 12:20 24 Mar 2011

    I would like to import from China modular container/homes for my own use.
    Has anyone had a similar experience?

  • avatar

    Keyur

    Commented at 20:15 8 Mar 2011

    Hi Richelle,

    I wish to import loose diamonds and jewellery to Australia. I have checked the links you suggested above but I wish to know about import duty and custom procedure. Can you help me where can I get detailed information about it? Also do I have to pay any taxes in Australia ?

    Thank You.

  • avatar

    max

    Commented at 08:54 1 Mar 2011

    Guys, any idea how much do I need to pay to NZ customs if I want to buy an iphone4 from eBay? Let's say, it costs NZD 800 if I buy it from eBay, so, how much do I need to pay to NZ customs?

  • avatar

    Tash m

    Commented at 09:58 11 Feb 2011

    Hey there,

    I am wanting to import into New Zealand from the USA over the internet some sealed Atkins products (bars mainly) some contain peanuts and coconut how and would I be able to do this?
    Many thanks. ~ Tash

Post your comment