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Not receiving as many updates as my other non-paid account


Not receiving as many updates as my other non-paid account

Postby rollerband » 28/10/2009 04:40

Hello,

I'm just wondering why im not receiving as many salehoo updates and newsletter as my other non-paid email account.

If I dont have a 2nd email account (Non-paid), I would have miss out lots of information and newsletter update. And isn't Salehoo supposed to keep paid members to be on top of everything?

I maybe be wrong, however, I'm certain that I don't get most of the newsletter. Not too sure if other registered and paid members experience this.

Thanks,
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not recieveing as many update as the other non-paid account

Postby Haydee » 28/10/2009 05:17

Hi Edwin,

I'm sorry for the inconvenience. The emails from SaleHoo might have been sent to your SPAM Box so please have look in there and please ensure that you add @salehoo.com to your whitelist so that all correspondence can get through.

I would also suggest that you check your subscription preference. You can do this by clicking on the link at the bottom of any email that you get from us. It should look like this.

To unsubscribe or change subscriber options visit:
[URL]

If you click on that link, you will find what newsletter you are subscribed to (e.g. SaleHoo Newsletter, Members Newsletter, Affilorama Membership, Auction Inspector/Sky High Auctions Members).

You can access all of the SaleHoo newsletters via this link. Scroll down to the bottom to find the links to all the previous newsletters in the series.

** Link Removed: Only Available to Registered Members**

If you haven't yet, I recommend subscribing to our free 5-part importing course at ** Link Removed: Only Available to Registered Members** which is a step-by-step video guide to importing. Just enter your name and email address into the signup box to get started!

Hope that helps!

Cheers,
Haydee
SaleHoo Support Staff
http://www.salehoo.com
Haydee

SaleHoo Staff
 
Posts: 284
Joined: 02/06/2009 01:01

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 29/10/2009 04:14

Hi Haydee,
Thanks for your reply.

The emails from SaleHoo might have been sent to your SPAM Box so please have look in there and please ensure that you add @salehoo.com to your whitelist so that all correspondence can get through.


Im using POP3, and by default, the option of "Send Daily Spam Report" is enabled since day one. I have received nothing about SaleHoo mentioned as SPAM. To further ensure that, I included "salehoo_members@aweber.com" into my whitelist.

I would also suggest that you check your subscription preference. You can do this by clicking on the link at the bottom of any email that you get from us. It should look like this.

To unsubscribe or change subscriber options visit:
[URL]


I have checked, there's only one option, therefore, I wouldn't be making any mistake for disabling my subscription
Code: ** Link Removed: Only Available to Registered Members**
salehoo_members     Members Newsletter     08-08-2009 11:55 PM

- I don't delete my emails, unless its a Advertisment, or non-paid account.
- My last newsletter I received was on 18-Aug, and that is it.
- Last update was Video: How to generate visitors and money through twitter", and its on 27-Oct. This is good.
- To re-ensure that I will continue to received updates, I save my setting on the option again.

My other non-paid email has been receiving updates and newsletter frequently. And i still don't see why a registered and paid member don't get this premium service.

I understand that it is good to refer previous newsletter from your given link , ** Link Removed: Only Available to Registered Members** So what about getting latest newsletter?
Maybe your team can help on this.. cos im kinda lost when i dont get regular updates.

Thanks,
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 29/10/2009 04:22

Just to add on to what i have received after saving the option of subscribing newsletter. Below is the message that appear.

Code: ** Link Removed: Only Available to Registered Members**
None of your subscriptions have been changed. If you wish to unsubscribe or subscribe to a list, hit the back button on your browser, and then check or uncheck the appropriate boxes.


Return to SaleHoo Group Limited


Copyright © 1998-2009 AWeber Communications, Inc. All rights reserved. Reproduction strictly prohibited.
No Spam Policy & Privacy Policy
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not receiving as many updates as my other non-paid account

Postby Haydee » 29/10/2009 15:02

Hi Edwin,

I have referred your issue to our Technical Specialist. I will get back to you as soon as I get a feedback from him.

Thanks for your patience regarding this matter.

Cheers,
Haydee
SaleHoo Support Staff
http://www.salehoo.com
Haydee

SaleHoo Staff
 
Posts: 284
Joined: 02/06/2009 01:01

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 30/10/2009 00:28

Hi Haydee,
Thanks for your help for attending to this issue.
Meanwhile, I will keep u posted if I found any discrepancy on the emails I received.
Cheers,
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 01/11/2009 05:54

Hello Salehoo,
I still dont recieved the latest newsletter on 30th Oct.
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 08/11/2009 12:27

Hello Salehoo,
I still dont recieved the latest newsletter on Nov, as well.
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55

Re: Not receiving as many updates as my other non-paid account

Postby Haydee » 08/11/2009 15:51

Hi Edwin,

The newsletter was sent on 2nd November. Thank you for this added information. Rest assured, our Technical Specialist is looking into this matter. I have not received a feedback from them yet but I will get back to you as soon as I do.

Thank you for your patience regarding this matter.
Haydee
SaleHoo Support Staff
http://www.salehoo.com
Haydee

SaleHoo Staff
 
Posts: 284
Joined: 02/06/2009 01:01

Re: Not receiving as many updates as my other non-paid account

Postby dx159 » 08/11/2009 18:32

how do i get the update emails? i looked in My Salehoo profile
i might just be blind but is there a box somewhere to check?
dx159

SaleHoo Junior Member
 
Posts: 18
Joined: 25/10/2009 05:34

Re: Not receiving as many updates as my other non-paid account

Postby Haydee » 09/11/2009 01:36

Hi Edwin,

I was just informed that our newsletter series and updates are currently getting rejigged. That is why you are not getting as many as you should. Hopefully, you will start getting more in the next few weeks so stay tuned! :)

@dx159,

If you go to ** Link Removed: Only Available to Registered Members** and scroll down the page, a pop up box will appear. Just enter your name and email address and we will send you an email to confirm your subscription.

Take care.
Haydee
SaleHoo Support Staff
http://www.salehoo.com
Haydee

SaleHoo Staff
 
Posts: 284
Joined: 02/06/2009 01:01

Re: Not receiving as many updates as my other non-paid account

Postby rollerband » 09/11/2009 09:47

Hi Haydee,
I have_not_received any newsletters since 18 Aug. Not even the one that u mentioned, and including the latest SaleHoo Newsletter on
Nov. 9, 2009.
If this service is only attention to non-paid subscribers, then I should have know what to do next, for one who is still within_56_days of paid-membership.

thanks,
Edwin
rollerband

SaleHoo Junior Member
 
Posts: 10
Joined: 09/08/2009 03:55


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