My SaleHoo Store

  • avatar

    by: kof356
    SaleHoo Junior Member
    13 posts

    My SaleHoo Store

    Posted 21 Sep 11 6:05 pm.

    hi.
    have problems getting my domain to work on Salehoo-premium store
    in the mail I got was this:

    Thank you for your email. We need you two update your domain kofshop.com two use our SaleHoo Stores name servers.

    Please configure the DNS two point two NameServer 1: ns1.softlayer.com
    NameServer 2: ns2.softlayer.com

    I tried to change dns-point 1 to ns1.softlayer.com
    and dns pointing 2 to ns2.softlayer.com, but it was not accepted.

    Now I can't go into the store at all.

    can anyone help me? use link hidden

    my address is link hidden

    *edit

    when i put kofshop.com.w2.ddmstage.com on the dns pointer, I get access to the store, but others can not access it.
    What should I do?

    -Kim
  • avatar

    by: T0pSales
    SaleHoo Master Member
    325 posts

    Re: My SaleHoo Store

    Posted 21 Sep 11 8:54 pm.

    I too have a slight problem, I cant set the currency to AUD
  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: My SaleHoo Store

    Posted 21 Sep 11 9:22 pm.

    OK guys, I'll bring these issues to the attention of the development team. Just hang tight and we'll get it sorted.

    :)

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: alice-salehoo
    SaleHoo Staff
    109 posts

    Re: My SaleHoo Store

    Posted 21 Sep 11 9:35 pm.

    Hi Kim,

    I have informed our development team about you problem and you can expect to hear from them soon.

    T0psales:

    Have you tried watching this video:

    http://www.salehoo.com/stores/faq/geographic-settings

    It should answer your questions about currency settings :)

    I hope this helps.

    Alice

    Copywriter
    SaleHoo Group Limited
    Wholesale Directory by SaleHoo

  • avatar

    by: T0pSales
    SaleHoo Master Member
    325 posts

    Re: My SaleHoo Store

    Posted 21 Sep 11 9:57 pm.

    now my store has gone to the great net in the sky.
  • avatar

    by: T0pSales
    SaleHoo Master Member
    325 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 3:45 am.

    I did briefly.. have to have another look.

    Still wondering what to sell, thinking stuff from dropshipper plus stuff from around house, no listing fees, no FVF so easy
  • avatar

    by: alice-salehoo
    SaleHoo Staff
    109 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 3:50 am.

    Yep, drop shipping on your own site is a whole different ball game from drop shipping on eBay - much more room for profit!

    Alice

    Copywriter
    SaleHoo Group Limited
    Wholesale Directory by SaleHoo

  • avatar

    by: richellemonfort
    SaleHoo Staff
    3734 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 4:19 am.

    I too have a slight problem, I cant set the currency to AUD
    Hi T0pSales,

    We've been getting a lot of questions in support about adding a different currency :)

    To update your currency to Australian dollar as your default currency, kindly add it manually by logging in to your admin site. To add AUD, please do the following:

    1. Go to Settings > Geographical Settings > Currency
    2. Click on the [+Add New] button, you'll find this on the upper right corner of your admin screen
    3. Fill in your Currency Title (Australian dollar), Code (AUD), Symbol Left($), Decimal Places(2), Value (refer to link hidden for current rate) and Status (Enabled).
    4. Click Save.
    5. Go to Store Settings > Configuration
    6. Scroll down to Local > Currency and select Australia dollar to make AUD as the default currency for your store.

    Hope this helps :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: T0pSales
    SaleHoo Master Member
    325 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 4:23 am.

    Is that value stated as USD value or what, also does it update daily?
  • avatar

    by: T0pSales
    SaleHoo Master Member
    325 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 7:09 am.

    I think what maybe helpful for me and posibly others is a step by step guide on how to set it up, like videos are great, but me being old and all that, one video or text based instructions for doing each step one at a time.

    Store header? is that the logo thing, where do I get one?
  • avatar

    by: Ozziewolf
    New SaleHoo Member
    9 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 8:06 am.

    My 2c worth - hopefully this might be of use to someone.

    I have a little experience with OsCommerce - which a lot of this store seems to replicate. With OS COMMERCE, to make AUD the default - you actually edit the USD Default one rather than create a new AUD entry.

    However - here's a warning, when I tried this on the Salehoo store - my store crashed - I am waiting for Salehoo to fix it now - so I wouldn't try this JUST from my suggestion - I don't know if it was the modifying of the currency or something else that crashed my store - I post this incase it helps Salehoo with a different way of changing currency.
  • avatar

    by: cbeasymoney
    New SaleHoo Member
    6 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 7:37 pm.

    i have just signed up for the new salehoo store.i have never had a website before so all of this is new to me.i have a brick store but i dont have a website for it because my store dont have the product in it that i would want to put on site otherwords im not happy with my store yet product wise.with starting this salhoo store i hope it will be successful for me and also for my brick store as well.i dont even know how to get started with this salehoo store because i have no product to put on there yet.i was thinking about using dropshippers first to put some of there products on my site to sell.that is from different dropshippers.i dont know how to set up the salehoo store or how to get the pictures from the dropshippers site to my store site.can anyone help me to get this up and going so i can start using my salehoo store to start saleing product.help help please.i would surely appreciate it a whole lot.thanks
  • avatar

    by: kof356
    SaleHoo Junior Member
    13 posts

    Re: My SaleHoo Store

    Posted 22 Sep 11 9:41 pm.

    see the videos that are posted on the FAQ, they are very helpful =)
  • avatar

    by: irene_salehoo
    SaleHoo Staff
    1945 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 12:32 am.

    Hi cbeasymoney,

    I'll help guide you. I just need information on the products you'd like to work on and on the domain name, etc. I'll be discussing this with you thru private message, please check your inbox.

    Cheers!

    Irene

    Customer Support
    SaleHoo Group Limited
    Wholesale Directory by SaleHoo
    Did you know that you only have 3 seconds to capture a site-visitor's attention?
    Get your own professionally designed, search engine optimized website with a SaleHoo Store now!
    SaleHoo Stores

  • avatar

    by: alice-salehoo
    SaleHoo Staff
    109 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 12:51 am.

    @kof356:

    I'm glad you like the help videos! I did the audio recordings from them, I hope you can understand my funny accent ;)

    Alice

    Copywriter
    SaleHoo Group Limited
    Wholesale Directory by SaleHoo

  • avatar

    by: bigt39
    New SaleHoo Member
    4 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 12:53 am.

    How are you guys??? i already purchase the salehoo store, im just thinking of what name on using in my domain....... because my store legally is named bigtonito store so im planing on going for this domain: link hidden please let me know if this would be a nice domain name for me please??? once again thanks a lot, i will be waiting for your reply.
  • avatar

    by: nick-salehoo
    SaleHoo Staff
    10 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 1:16 am.

    Good afternoon,

    There are a couple of issues in this thread which I will try and address case by case.

    @kof356;
    Can you explain a little more about it not accepting them? You should be able to change the DNS servers of the domain - most places list these under 'Custom Name Servers'. I can't easily find it on their website because it's not english. Looking at your domain you have ns1.hyp.net ns2.hyp.net and ns3.hyp.net setup. Should be able to swap these and remove the third.

    @T0pSales;
    The value stated will be AUD - if you enter the correct currency symbol (AUD) then it will update daily. The support staff have covered what you need to set it up. If you're still stuck send them an email - they're happy to help.

    @Ozziewolf;
    To set another currency to default, you create it (detailed in this thread) and then goto Store Settings, and set that new currency to the default. Your store should be all sorted now - and not 'crashed'.

    @bigt39;
    I am busy but good thank you. Sounds like a nice name. You can also use - in domains as well to create 'space'.

    If you guys have any more support needs, please use the contact form at
    http://www.salehoo.com/stores/faq - and even watch the videos.

    If you have suggestions for more videos or things you want added to the store please add it to our suggestion system link hidden

    Anything else please don't hesitate to contact us.

    Nick

    Head of Technology
    SaleHoo Group Limited
    Wholesale Directory by SaleHoo

  • avatar

    by: mikeantiga
    SaleHoo Staff
    1 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 3:09 am.



    when i put kofshop.com.w2.ddmstage.com on the dns pointer, I get access to the store, but others can not access it.
    What should I do?

    -Kim

    Please note that creating a CNAME that points to your store's temporary URL kofshop.com.w2.ddmstage.com is not advised. Your domain needs to be pointed to the appropriate name servers (ie ns1.softlayer.com/ns2.softlayer.com.) for your store to work properly.

    I just checked your domain name kofshop.com and verified that it is still not pointing to our name servers. As of checking, your domain name still points to the following:

    ns1.hyp.net
    ns2.hyp.net
    ns3.hyp.net

    Before changing the name servers, make sure you have properly "unlocked" the domain name. If ever your registrar requires you to enter an IP address for each name servers, please enter the corresponding IP addresses of our name servers below:

    Primary NS: ns1.softlayer.com / IP Address: 67.228.254.4
    Secondary NS: ns2.softlayer.com / IP Address: 67.228.255.5

    If you're still getting errors, please contact your domain registrar (the company with which the domain kofshop.com is registered) and request them to point the name servers for you instead.
  • avatar

    by: enways10
    New SaleHoo Member
    3 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 11:17 am.

    hi there

    I have bought the salehoostore and having the following issues.

    1:I can't log in to my admin area. I have used the correct username and password but still am not going through. This has been going on when i first bought the store. Even am using the " forgot password" link, its not working as well. Am stuck can't do anything. Please help

    2: My domain is not pointing to the correct server. I am not an IT person so need some help from Salehoo to get my site up and running. Please help

  • avatar

    by: swxy1
    SaleHoo Junior Member
    23 posts

    Re: My SaleHoo Store

    Posted 23 Sep 11 11:42 am.

    ok my question is shipping
    say shipping is $5.99
    customer buys 3 items
    will they have to pay $5.99 x3?
    is there a video for this? lol
    yes i'm old i need videos :P