full refund on salehoo.com

  • avatar

    by: jwanchalk
    New SaleHoo Member
    1 posts

    full refund on salehoo.com

    I have asked for a refund TWICE now. Still no reply or refund. 'Ooh money back guarantee!!' Oh yeah? Then where the hell is it. You have my information now send me the refund I was promised I was entitled to. Your customer service sucks.
  • avatar

    by: rileyb
    SaleHoo Junior Member
    23 posts

    Re: full refund on salehoo.com

    I believe you need to ask Clickbank for a refund?

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  • avatar

    by: singapore101
    SaleHoo Master Member
    318 posts

    Re: full refund on salehoo.com

    try the free sites like link hidden
    link hidden
  • avatar

    by: Axl-kane
    New SaleHoo Member
    2 posts

    Re: full refund on salehoo.com

    A refund can t take so quick to process rite?
  • avatar

    by: jimmy_huber
    SaleHoo Master Member
    2868 posts

    Re: full refund on salehoo.com

    It varies by bank and the processing service that handles the refund request. It takes me on average 3 days for one to go through. But international refunds take a little longer. I don't see where it would take more then a week though.

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  • avatar

    by: grace-salehoo
    SaleHoo Master Member
    334 posts

    Re: full refund on salehoo.com

    Hi jwanchalk,

    When did you email support with your refund request and what is your email address?

    I'll check up on progress for you. It does take 3-5 working days for the refund to appear in your bank account after we process it.

    Hope we can help.

    Grace

  • avatar

    by: sillcool1
    SaleHoo Junior Member
    15 posts

    Re: full refund on salehoo.com

    Well. Yes it usually doesn't take long with clickbank.
    However i'm more upset that for the past 2 weeks I have left a e-mail message at ppwdg.com. always getting an autoresponder message promising a response within 24-48 hours. However 2 weeks later and not a boo!!!
    Can someone please respond there at ppwdg. Simply wanted to know if I could order thru the site as i live in Ontario near the michigan border.
    Thanks and keep up the good work!!!
  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: full refund on salehoo.com

    Well. Yes it usually doesn't take long with clickbank.
    However i'm more upset that for the past 2 weeks I have left a e-mail message at ppwdg.com. always getting an autoresponder message promising a response within 24-48 hours. However 2 weeks later and not a boo!!!
    Can someone please respond there at ppwdg. Simply wanted to know if I could order thru the site as i live in Ontario near the michigan border.
    Thanks and keep up the good work!!!
    Post you inquiry on jimmy's feedback thread or PM him, should have better luck.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: sillcool1
    SaleHoo Junior Member
    15 posts

    Re: full refund on salehoo.com

    I have pm Jimmy with no response. Where do I find jimmys feedback thread i will try that. Thanks
  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: full refund on salehoo.com

    http://www.salehoo.com/forum

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: full refund on salehoo.com

    I know I've suggested this before, but wouldn't it be far easier for unsatisfied members to have a link in the forum menu to cancel their subscription without having to keep posting how to's in the forum?

    Probably save you guys some time answering them as well!

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: eHermon
    New SaleHoo Member
    8 posts

    Re: full refund on salehoo.com

    jwanchalk, keep your mouth clean *******DELETED BY ADMIN*******
  • avatar

    by: LewisM3
    SaleHoo Junior Member
    15 posts

    Re: full refund on salehoo.com

    I don't understand why someone would need a refund from Salehoo? It more than delievers on it's promise. I guess some people just expect things to fall in their lap. With little to no work?
  • avatar

    by: wholesalelist101
    SaleHoo Master Member
    505 posts

    Re: full refund on salehoo.com

    I don't understand why someone would need a refund from Salehoo? It more than delievers on it's promise. I guess some people just expect things to fall in their lap. With little to no work?
    That is exactly right. People have the idea that when they join a site like this they will find all types of products where they can just go and get for hardly nothing. This is not at all the case and if you think that then this business is not for you. They will get a refund here and go and spend even more money with someone like Worldwide Brands and still run into the same problem. The prices you are looking for more than likely do not exist.

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  • avatar

    by: richellemonfort
    SaleHoo Staff
    3739 posts

    Re: full refund on salehoo.com

    Hi fudjj,

    We will be updating our Help section with more information on how people can get a refund.

    Unfortunately it will be too complicated to add a 'refund' link in the forum.

    Cheers!

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: full refund on salehoo.com

    Thanks for the reply Richelle, will be good to see the process improved.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: andrew-006
    New SaleHoo Member
    1 posts

    Re: full refund on salehoo.com

    how do i get a full refund on salehoo? I also purcased the Auction Inspector Software when i signed up for salehoo
  • avatar

    by: fudjj
    SaleHoo Staff
    2969 posts

    Re: full refund on salehoo.com

    Please contact link hidden with your request.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager