Hi all,
Just wondering if any of you experience the same situation as I am. I recently made an order of a game console from Mkenterprise.com. I have settled the payment for the order, which I also have settled the bank fee on my side by deducting from the bank account. Then, recently I checked my account on Mkenterprise as to ensure that the payment has been completely transferred with the correct amount. However, there was slightly short payment by USD$26. I contacted Mkenterprise info centre and was suggested that my bank had transferred the money through a third party bank in the US and so they has imposed extra charge on my payment. I don't know how bank transfer systems work but since i already settled all my bank fees, I should, at least, expect that the specified amount should have been paid without being further charged. And what i dont understand is "why the bank needs to go through a third party bank?" They did not even inform me such thing. And now MKenterprise would not proceed my order until it has been fully paid, which would cost me further more with their bank fee. Can anyone help me with this? I am from New Zealand and can tell you all that I am with ANZ bank. Is anyone from NZ and being with ANZ bank has this problem before?
Thanks
Joe



