Members Login | Help | Contact Us

SaleHoo

Forum Home > Suppliers - Find Out About Them Here > DHGate orders - No response from their email addresses

Used a great supplier or potentially have one? Share thoughts and dealings with others and build an even stronger network!

DHGate orders - No response from their email addresses


DHGate orders - No response from their email addresses

Post crownjewellz1 07/05/2007 09:04

I placed 2 orders on dhgate and paid through paypal. My paypal account clearly shows the amount paid to dhgate but dhgate keep emailing me saying i need to pay for the orders ive replied to their email address and had no response. Obviously im not going to pay again so can i find out whats going on they said they will not ship them out until paid for. Please help.
crownjewellz1
SaleHoo Junior Member
 
Posts: 16
Joined: 28/04/2007 07:21
Location: GB

Re: dh gate orders

Post DWdrum 07/05/2007 20:40

crownjewellz1 wrote:I placed 2 orders on dhgate and paid through paypal. My paypal account clearly shows the amount paid to dhgate but dhgate keep emailing me saying i need to pay for the orders ive replied to their email address and had no response. Obviously im not going to pay again so can i find out whats going on they said they will not ship them out until paid for. Please help.


I think you may be reading something incorectly. DHgate acts as an Escrow company. You order goods, goods shipped, you recieve and once you approve you " Release" the money within DHgate.

Have you looked at you DHgate account and released the funds ever? Just curios.

Mike
User avatar
DWdrum
New SaleHoo Member
 
Posts: 8
Joined: 22/04/2007 03:42
Location: US

Post crownjewellz1 09/05/2007 15:25

What do you mean released the funds i thought you could just pay through paypal and thats it. Actually i thought id try it out again the other day so i ordered a wig different seller paid through paypal and that one seemed to go through fine im just waiting for item.
crownjewellz1
SaleHoo Junior Member
 
Posts: 16
Joined: 28/04/2007 07:21
Location: GB

Post crownjewellz1 09/05/2007 15:29

Please ignore my last reply i have just looked at my account and it is finally saying they have been paid for maybe it was something to do with their holiday may 1-7.
crownjewellz1
SaleHoo Junior Member
 
Posts: 16
Joined: 28/04/2007 07:21
Location: GB

Post DWdrum 09/05/2007 16:04

Well that's good to know. I just realized the eastern part of the world has there " memorial Day" last week. Sooo, I guess there were some delays.

Glad things worked out. Could you post the sellers you delt with? I just ordered from a seller on DHgate for the first time and I'm hoping to nail down a few "quality" sellers.

Thanks allot.

Mike
User avatar
DWdrum
New SaleHoo Member
 
Posts: 8
Joined: 22/04/2007 03:42
Location: US

Post crownjewellz1 10/05/2007 19:44

huaqiao6688
watchword
weiyun
beijingyuzhenge. These are the ones i have placed orders with will let you know if they are any good.
crownjewellz1
SaleHoo Junior Member
 
Posts: 16
Joined: 28/04/2007 07:21
Location: GB

Post bayericlowe 11/05/2007 01:10

Very slow to respond.



Only ones I deal with have high feedback. Make sure your seller on DHGate has good feedback, get to know them first.


It is very neccesary. And the one called TVMania is very trustworthy.
bayericlowe
SaleHoo Master Member
 
Posts: 420
Joined: 26/02/2007 01:14
Location: US

Post james 12/05/2007 08:28

no his not i payed US$420 for an xbox 360 and i havent recived anything from him in 2 months, i cant even get an refund from Dhgate.
james
SaleHoo Senior Member
 
Posts: 50
Joined: 06/05/2006 02:41

Post bayericlowe 13/05/2007 20:04

Who did you talk to james?

It may be that it was out of stock and you should have asked the seller before ordering, that way you wouldn't be ripped off waiting.
bayericlowe
SaleHoo Master Member
 
Posts: 420
Joined: 26/02/2007 01:14
Location: US

Post jimmy_salehoo 14/05/2007 03:57

james wrote:no his not i payed US$420 for an xbox 360 and i havent recived anything from him in 2 months, i cant even get an refund from Dhgate.


Why did you pay so much for an xbox 360? Thats like a total waste of money. Was it supposed to be an elite system?
Jimmy
Salehoo Community Manager

Follow SaleHoo on Twitter - FREE TIPS!

Liquidation Specials only for Salehoo Members
Get into Liquidations and make money like the Big sellers.
User avatar
jimmy_salehoo
SaleHoo Staff
 
Posts: 3157
Joined: 13/11/2006 20:16
Location: US

Post bayericlowe 25/05/2007 16:32

Hi I worked with TVMania and bestwholesale, both sellers had very good attention to detail.


Both are on DHGate, I give them a 10/10 rating. Work with them whenver you get a chance, they almost always have it in stock!

Very recommended.
bayericlowe
SaleHoo Master Member
 
Posts: 420
Joined: 26/02/2007 01:14
Location: US

Post james 15/06/2007 05:45

i recived my money back after a month of emailing!!!!

DHGATE is WRONG NOT TRUSTWORTHY its made of Alibaba and other companys.

Sometimes they are trustworthy.
Dont deal with them
james
SaleHoo Senior Member
 
Posts: 50
Joined: 06/05/2006 02:41


Forum Home > Suppliers - Find Out About Them Here > DHGate orders - No response from their email addresses