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Max Mind Credit Card Fraud Detection and other Providers

  • avatar

    by: sgr4679
    SaleHoo Senior Member
    102 posts

    Max Mind Credit Card Fraud Detection and other Providers

    Posted 12 Jul 11 3:32 pm.

    Hi everybody !

    I've started to check on Max Mind (link hidden) fraud detection of credit cards and honestly their web site is not that clear, I was wondering :

    1. Is anyone familiar with this company, they are saying that eBay,IBM and other big companies are part of their clients. Is that true ?

    2.Can i please get a detailed explanation on the credit card fraud detection process, what makes them so unique ?

    3.What's the difference between each service, for example :
    what's the difference between Standard minFraud Service and Premium minFraud Service.

    4.The rates of the Fraud Detection services ?

    Please bear in mind that I'm only interested in understanding their Fraud Detection process,i am aware that they provide other services besides that.

    Last thing, i will really appreciate to get recommendations for other Fraud Detection services from other companies.

    Thanks a lot,
    Sivan
  • avatar

    by: irene_salehoo
    SaleHoo Staff
    2566 posts

    Re: Max Mind Credit Card Fraud Detection and other Providers

    Posted 14 Jul 11 2:33 am.

    Hi Sivan,

    I haven’t used link hidden, but based on their description, the company is founded in 2002, (which matches their whoisdomain record link hidden) and that they are an industry-leading provider of geolocation and online fraud detection tools.

    They help merchants prevent fraud, with a fraud screening system that detects and flags attempted fraud from card not present transactions.

    They also offer geolocation technology under the GeoIP brand, which accurately pinpoints in real-time the location of Internet customers and visitors by country, geographic region and city details. MaxMind is based in Boston, Massachusetts.

    1. Is anyone familiar with this company, they are saying that eBay,IBM and other big companies are part of their clients. Is that true ?
    They claim to have clients that include About.com, AT&T, Dupont, Earthlink, eBay, IBM, Lexis Nexis, Lycos, Match.com, Morgan Stanley, Orbitz, Red Hat, Reed Elsevier, Sony, Walgreens, Wal-Mart, Warner Brothers, WebEx and Yahoo! There is no way to confirm if this is true other than by verifying from each of the said clients. But since this is published in their website, I think such companies will clearly object if this claim is not true. :)
    By the way, I 'd like to share this positive review at - link hidden

    2.Can i please get a detailed explanation on the credit card fraud detection process, what makes them so unique ?
    Online merchants accept credit card payments and they have to deal with fraudsters who steal credit card information to pay for purchases in online stores. Automatic fraud detection is a complicated process because it involves using artificial intelligence through special software solutions. A detailed explanation on the credit card fraud detection process is available here link hidden

    What makes them so unique is that you are dealing with persons and with technology, and that this illegal activity has become so rampant there are syndicates who devise ways of getting the most from this type of online stealing.

    3.What's the difference between each service, for example :
    what's the difference between Standard minFraud Service and Premium mini Fraud Service.
    Info from link hidden

    The services are similar, the only difference being that the premium outputs the credit card's issuing bank's country, name and phone number. If you typically call the bank to manually verify the cardholder's details, then the premium service would provide the phone number of the bank.
    On the other hand, if you don't need to call the bank, or if the transactions are automatically screened and processed, the standard service should be sufficient.
    From link hidden
    minFraud is the proprietary online fraud detection service that combines our GeoIP® technology with other in-house developed order variable checks, such as open proxy detection. The minFraud service can provide all the information obtained during manual verification and additional information in less than one second. Merchants can use the minFraud service to speed up manual order verification, automate order process by using our risk scores, or develop their own customized scoring system with the information that we provide.
    4.The rates of the Fraud Detection services ?
    The rate depends on the number of queries per month - link hidden

    5....I will really appreciate to get recommendations for other Fraud Detection services from other companies.
    I haven’t had the chance to try any so I am not confident to give advice in this line. I will leave this open to other members if they have any to recommend. :)

    Cheers!

    Irene

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