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Is anybody familiar with xoom.com?

  • avatar

    by: raraz
    SaleHoo Senior Member
    84 posts

    Is anybody familiar with xoom.com?

    Posted 1 Mar 10 3:32 am.

    What do u think for sending and receiving payment for our cust. Is this simlar to western union, no guarantee to get your money back if you don;t get your item.

    link hidden
  • avatar

    by: fudjj
    SaleHoo Staff
    2859 posts

    Re: Is anybody familiar with xoom.com?

    Posted 1 Mar 10 5:26 am.

    Hi raraz,

    I'm a Xoom user and have been for quite sometime, however it is still a wire transfer service, so are far as sending money goes, if you don't trust the person you are sending the cash to 100%, there are no guarantees that they won't take your money and run.

    When sending money your safest method is Credit Card, as you have the ability to cancel the transaction and file for a charge back if the deal goes pear shaped.

    PayPal also offers a certain level of security, but Credit Card would be my choice.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: raraz
    SaleHoo Senior Member
    84 posts

    Re: Is anybody familiar with xoom.com?

    Posted 1 Mar 10 6:02 am.

    I was going to buy a item from USA, just wanted to know to trust with this payment option. What do you think is best payment rather than paypal like this, If I sell items to my customer, they should trust be. How can I proof my cust that I am real and will send the items to them. Is link hidden better than paypal. they don;t freeze your account.

    thanks

    ramy
  • avatar

    by: fudjj
    SaleHoo Staff
    2859 posts

    Re: Is anybody familiar with xoom.com?

    Posted 1 Mar 10 6:30 am.

    You're going to have two major problems in trying to convince customers to accept making payments via transfer.

    Number ones is that most will know that they have no security with that type of payment option, so simply won't buy from you to start with. Number two is the transaction fee on the transfer will be quite expensive, and that will just price your products out of the market.

    Of course if you are selling on ebay.com.au, you have no choice, PayPal has to be provided as a payment option.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Is anybody familiar with xoom.com?

    Posted 1 Mar 10 6:31 am.

    Hi raraz,

    Just to add a bit to what fudjj has already said. When you use PayPal especially outside of eBay make sure that your PayPal is linked to your credit card rather than your bank account. This way if anything does go wrong you can easily do a chargeback, because even if you use PayPal but your transaction is done outside of eBay and your PayPal is linked to your bank account you're not protected at all!

    Cheers :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: raraz
    SaleHoo Senior Member
    84 posts

    Re: Is anybody familiar with xoom.com?

    Posted 1 Mar 10 12:43 pm.

    how about if i use paymate as option. i sign up the give u 5000 per month to accept credit cards.
  • avatar

    by: brazilianlink
    SaleHoo Junior Member
    12 posts

    Re: Is anybody familiar with xoom.com?

    Posted 24 Mar 10 11:41 pm.

    Hi Richelle,

    I have both my bank account as well as my credit card linked to my PayPal account. When I make purchases and pay via PayPal, normally PayPal withdraw money from my bank account. How can I set up my credit card as primary source? I am logged in to PayPal but I can't see any option.

    Thank you.

    BrazilianLink
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Is anybody familiar with xoom.com?

    Posted 25 Mar 10 12:02 am.

    Hi BrazilianLink,

    I'm not too sure but this is what i found on PayPal:

    link hidden

    Also, I read you can actually check and choose which funding source PayPal will use when you make your payments when both your bank account and credit card are linked to your PayPal account.

    "Payment methods
    When you pay for something, the first thing we’ll do is check your PayPal balance to see if you have enough to cover the payment. If you do, we’ll use your balance to make the payment. If you don’t have money in your balance, you can choose to pay directly from your bank account or your debit or credit card.

    To make sure you’re using the payment method you want, click More Funding Options or Change before you send your payment.

    Instant Transfer:

    * An instant transfer is an immediate transfer from your bank account.
    * You must have linked a credit card and bank account to your PayPal account."

    Hope this helps. Cheers!

    Just remember PayPal is truly safe only when you are using it on eBay. but when you use it off eBay, their primary function is just as a 3rd party payments processor - without the buyer protection program.

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: melissa75240
    New SaleHoo Member
    6 posts

    Re: Is anybody familiar with xoom.com?

    Posted 18 Jul 10 4:29 am.

    I am honestly wanting to know how the seller can be protected through paypal. I have sold 4 iphone 4gs in the lasst week (all that is permitted on ebay for new sellers) and even after sending phones and providing the proper tracking numbers that were delivered they dispute it and got their money back. I provided all of the information that was needed and asked for an now im out over 1200 dollars. I have had this happen before in the past and gave them the benefit if the doubt and lost again. How are we as honest sellers going to be protected but they allow the buyer scammers from all over the world to get away with it?

    So yeah if there is an alternative payment source, please let me know. I have 1 one week found paypal and ebay to be very one sided and only looking out to protect their pocket books. No wonder the founder is running for politics.
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Is anybody familiar with xoom.com?

    Posted 19 Jul 10 12:47 am.

    Hi melissa75240,

    What happened to you is so unfortunate :( I have a feeling your iPhones were paid for by hacked (PayPal) accounts. As a seller no matter how honest you are when you meet such buyers you are really bound to get scammed and not siding with eBay or PayPal its also not necessarily their fault in cases such as these.

    To read more about eBay's Seller Protection Program, please go to this link:

    link hidden

    For PayPal alternatives, please check out this forum thread and blog post:

    http://www.salehoo.com/forum/selling/what-is-a-good-paypal-alternative-in-israel-397584
    http://www.salehoo.com/blog/accepting-payments-paypal-alternatives-for-online-small-businesses

    Hope this helps :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: fudjj
    SaleHoo Staff
    2859 posts

    Re: Is anybody familiar with xoom.com?

    Posted 19 Jul 10 2:30 am.

    I'm quite happy to recommend Paymate, have used them for quite a while and they deliver a first class service from my experience. Having said that, credit card fraud is an ever growing problem these days, and if you are unlucky enough to get it, the banks will come after you for the cash.

    With my most recent business venture, I actually factored in a loss rate of 3.9% PA for credit card fraud, based on the information that my bank gave me in regards to the problem. If you accept credit card payments online, chances are now that you will be a target sooner or later unfortunately.

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager