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Paymate Limitations as an Alternative

  • avatar

    by: dwmgoods35
    SaleHoo Master Member
    314 posts

    Paymate Limitations as an Alternative

    Posted 31 Jan 10 7:39 pm.

    Hey guys,

    I thought this would be a good post for those currently using Paymate as their alternative and a little tip as to the pros and cons of using just Paymate.

    Overall I think Paymate is a great! alternative and is a hassle free option if you dont want to worry about those common practices that paypal does with holds, suspensions. There are currently a few limitations below:

    1) Need to refund a buyer? using Paymate?
    Very frustrating process currently. You need to email or call Paymate to request a refund and per other Salehoo staff said there is a good amount of sellers that find this method to be a hassle and time delay to get your buyers moneyback.
    2) US sellers have to wait at least 3 business days for a payment to clear and transfer to your Bank account.
    3) You will get your share of buyers that just dont trust using this method and turn down the sale.
    4) Paymate's email notifications are pretty plain and complicated to read and does not state the transaction description.
    5) I had a customer that won an item and was wanting to make a payment but emailed me saying that Paymate does not have a currency conversion for his country and therefore could not make his payment. I then had to do a PayPal money request.( so be careful which countries your willing to ship to)

    Overall though with all this said Paymate I think is a very good alternative and if you can find a way around these few issues then your still better off then PayPal.

    Thanks everyone!
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Paymate Limitations as an Alternative

    Posted 1 Feb 10 6:11 am.

    Thanks for your helpful insight on this, dwmgoods35!

    Cheers :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: planes
    Forum Moderator
    843 posts

    Re: Paymate Limitations as an Alternative

    Posted 2 Feb 10 3:27 am.

    Good points. You may have thought of this DWM. But one can possibly keep some money in their Paypal account. Then when a refund is due, simply transfer money from Paypal to the buyers Paypal account.
  • avatar

    by: raraz
    SaleHoo Senior Member
    84 posts

    Re: Paymate Limitations as an Alternative

    Posted 10 Feb 10 2:12 am.

    What about using alertpay.com, similar to paypal.
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Paymate Limitations as an Alternative

    Posted 10 Mar 10 7:35 pm.

    @raraz: Here are just a few statistical data about them. As of 2009, there are around 3 million in over 190 countries. So, they may be a payment service you can consider using as an alternative.

    You may refer to this post on the forum about AlertPay.

    http://www.salehoo.com/forum/importing/payment-by-alert-pay-3501

    Cheers!

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: planes
    Forum Moderator
    843 posts

    Re: Paymate Limitations as an Alternative

    Posted 13 Apr 10 5:13 am.

    My new opinion is to stay with Paypal. Unfortunately they are spider webbed into eBay and buyers prefer it. Unless one is a big seller with their own payment processer it is not worth the hassle to go anywhere else just o save a 1% point.