Hi I'm Rich Curto, a SaleHoo member and home builder (turned successful eBay business owner!) from Illinois, USA.
I began selling building-related supplies on eBay about 3 years ago as a way of getting an additional income stream to tide my family through the winter building down time. I joined SaleHoo at the end of 2007 because I needed to find genuine suppliers for my business and was concerned about all the scams. I also hoped to learn more about suppliers generally and discover multiple online marketplaces.
No one could say that say that eBay is an easy business, and I certainly find keeping my customers happy and maintaining my DSRs, a constant challenge. In the past I have even had to give items away in order to placate customers and ensure they give me high DSR feedback. Although the many and varied whims of my customers is still something I find demanding, I have found the advice and opinions on the SaleHoo forum useful for dealing with these types of situations, plus I appreciate having a "shoulder to cry on". SaleHoo's education material has also been beneficial helping me learn what suppliers I can trust and who to stay away from.
Today, I'm a Top Rated Seller. And despite having to deal with some difficult situations over the years, I have managed to maintain a 100% positive feedback rating which I am proud of. You can check out my stores here: http://stores.ebay.com/Builders-Stuff, and http://www.bonanza.com/booths/richcu
SaleHoo has helped me in three key ways:
- To find wholesalers.
- To learn from the experiences of other sellers.
- Get a heads up on bad suppliers!
In the future, I hope to retire from home building and sell on eBay fulltime, eventually involving my son.
http://stores.ebay.com/Builders-Stuff and http://www.bonanza.com/booths/richcu
Next time: Your item won't sell on great photos alone. We've got some hot tips on how to write kick-ass titles and descriptions for your listings that will really pick up the pace of your traffic and see your items start flying out the door!
