Fall September Special

eBay Account Suspension - Help!

Free Member
elpsiquiatra
Posts: 8
Joined: 05 Sep 11
Karma: 
21 Sep 11 11:20:01 pm
hello my name is Jorge and I am a student of psychology I have 27 and I love business, I need help with ebay, these days I had become a member of SaleHoo for the purpose of selling on ebay since SaleHoo is approved by ebay, I got a dropshipper (Premier products International Link hidden: Login to view), which on their website said they could sell their product and stick your photo on ebay with no problem, and I did, spent some time and get to my mail = your account has been suspended, then I saw that I could not do another account and I saw a forum where they said see you off ebay not to come back, I read on the politics of vero and thought it was, but he was authorized to sell their product hotbuy from that day I went to amazon and my esteem has plummeted, because I really wanted to make my ebay business and learn, my decumentos send to ebay and nothing, I guess I'll never get my own, not even ebay warned me why only me and you cancel the account as if nothing and no one who can help me, I not only like but also recupararla and arrange to know what happened so that in the future will not happen again, I'm just a college student who wants prepare well and get ahead in life.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
22 Sep 11 06:52:06 am
Hi Jorge,

I'm sorry to hear of your present circumstances at eBay. What exactly were you selling?

I know English is not your first language, and I understand that but I'm having a really hard time understanding what you are trying to say.

Regarding eBay account suspensions - It depends, some sellers still get to have their accounts reinstated provided they provide all the documents requested by eBay, although for many an account suspension could mean the end of their selling career on eBay.

You might find the tips in this thread helpful -

Link hidden: Login to view

All the best!

PS - Try using Link hidden: Login to view, it should make it a lot easier for you to express your thoughts.


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Site Admin
fudjj
Posts: 5751
Joined: 27 Jul 07
Karma: 
22 Sep 11 07:32:33 am
Could you just highlight for us what type of suspension was it, was it an actual eBay suspension that closed your account or was it a PayPal suspension?

How long had you had the eBay account and what type of products you were selling.

Hard to say without knowing the full details, however I have this feeling that the products you were listing may well have been branded, but not genuine.

More detail will give us a better idea of what is going on.

Cheers

hello my name is Jorge and I am a student of psychology I have 27 and I love business, I need help with ebay, these days I had become a member of SaleHoo for the purpose of selling on ebay since SaleHoo is approved by ebay, I got a dropshipper (Premier products International Link hidden: Login to view), which on their website said they could sell their product and stick your photo on ebay with no problem, and I did, spent some time and get to my mail = your account has been suspended, then I saw that I could not do another account and I saw a forum where they said see you off ebay not to come back, I read on the politics of vero and thought it was, but he was authorized to sell their product hotbuy from that day I went to amazon and my esteem has plummeted, because I really wanted to make my ebay business and learn, my decumentos send to ebay and nothing, I guess I'll never get my own, not even ebay warned me why only me and you cancel the account as if nothing and no one who can help me, I not only like but also recupararla and arrange to know what happened so that in the future will not happen again, I'm just a college student who wants prepare well and get ahead in life.


Mark (fudjj)

Community Manager
SaleHoo.com

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Free Member
elpsiquiatra
Posts: 8
Joined: 05 Sep 11
Karma: 
23 Sep 11 02:37:55 pm
hello rachel. what I was selling on ebay was this = Link hidden: Login to view

and the suspension of the account is by eBay


juudjj not the real me is the susspension came my account mail to ebay and in that email says this.


MC999 SUSPENSION: Safety and Security - mr_zaratiegui

Dear mr_zaratiegui (megadeath_inc@hotmail.com)

Your eBay account suspended Has Been recent account activity Because you have raised security Serious Concerns. We've taken this precaution to Protect Our Members while we make sure the activity That Does not cause harm - Even unintentionally - to the eBay community.

Unfortunately, you will not be Able to use eBay in Any way. This includes using Another Existing Account or Registering a new account.

Any outstanding fees are due Immediately, and That You Have not Any Amounts Previously Disputed will be charged to the billing method currently on file.

We Appreciate your Understanding.

Regards,

eBay

Please do not reply to this message. It Was Sent from an address That Does not accept incoming email.


H12569

Site Admin
fudjj
Posts: 5751
Joined: 27 Jul 07
Karma: 
23 Sep 11 09:29:25 pm
OK, the first thing I would suggest you do is contact the company you purchased the item through or was drop shipping through, and ask them to send you proof of authenticity.

My feeling is that your account has been cancelled due to listing, what they suspect is a fake brand name product, and at this point you will get no satisfaction from eBay unless you can get that proof of authenticity from the supplier.

There is absolutely no guarantee that eBay will even review your case with that proof, but it's your best chance at this stage. Get that proof and then you have some hope of getting your account reinstated.


Mark (fudjj)

Community Manager
SaleHoo.com

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Free Member
elpsiquiatra
Posts: 8
Joined: 05 Sep 11
Karma: 
29 Sep 11 12:22:32 am
marc thanks I will do, it's just that I'm sad to begin took great encouragement and know that I suspended the account without even giving me a warning about anything, I would like to have you as a guide for who guided me as I am new to all this (now sold a camera on amazon haha), I'm thinking about making an online sotore, marc have a nice day.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
29 Sep 11 02:42:43 am
(now sold a camera on amazon haha), I'm thinking about making an online store,


Good for you, elpsiquiatra :) You might want to check out Link hidden: Login to view and select which plan is best suited to your needs.

Hope you make it in time for our launch promo special!

All the best :)


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Site Admin
fudjj
Posts: 5751
Joined: 27 Jul 07
Karma: 
29 Sep 11 08:53:48 pm
marc thanks I will do, it's just that I'm sad to begin took great encouragement and know that I suspended the account without even giving me a warning about anything, I would like to have you as a guide for who guided me as I am new to all this (now sold a camera on amazon haha), I'm thinking about making an online sotore, marc have a nice day.


Good on you, we're all happy to help out any time we can :)


Mark (fudjj)

Community Manager
SaleHoo.com

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