Full refund on Salehoo.com


jwanchalk
Free Member
  • Posts: 1
  • Joined: 11 Mar 10
  • Karma:
27 Feb 09 10:48:43 pm
I have asked for a refund TWICE now. Still no reply or refund. 'Oh money back guarantee!' Oh yeah? Then where the hell is it. You have my information now send me the refund I was promised I was entitled to. Your customer service sucks.


rileyb
Full Member
  • Posts: 23
  • Joined: 09 Dec 08
  • Karma:
2 Mar 09 11:06:11 am
I believe you need to ask Clickbank for a refund?


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singapore101
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2 Mar 09 01:30:36 pm
try the free sites like Link hidden: Login to view
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axl-kane
Full Member
  • Posts: 4
  • Joined: 14 Jul 06
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3 Mar 09 05:41:44 am
A refund can t take so quick to process rite?


jimmy_huber
Free Member
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3 Mar 09 10:47:40 pm
It varies by bank and the processing service that handles the refund request. It takes me on average 3 days for one to go through. But international refunds take a little longer. I don't see where it would take more then a week though.


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grace-salehoo
Full Member
  • Posts: 331
  • Joined: 15 Jun 06
  • Karma:
3 Mar 09 11:28:43 pm
Hi jwanchalk,

When did you email support with your refund request and what is your email address?

I'll check up on progress for you. It does take 3-5 working days for the refund to appear in your bank account after we process it.

Hope we can help.


Grace


sillcool1
Full Member
  • Posts: 15
  • Joined: 07 Oct 08
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4 Mar 09 01:02:23 am
Well. Yes it usually doesn't take long with clickbank.
However i'm more upset that for the past 2 weeks I have left a e-mail message at ppwdg.com. always getting an autoresponder message promising a response within 24-48 hours. However 2 weeks later and not a boo!!!
Can someone please respond there at ppwdg. Simply wanted to know if I could order thru the site as i live in Ontario near the michigan border.
Thanks and keep up the good work!!!


fudjj
Site Admin
  • Posts: 6327
  • Joined: 27 Jul 07
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4 Mar 09 01:36:21 am
Well. Yes it usually doesn't take long with clickbank.
However i'm more upset that for the past 2 weeks I have left a e-mail message at ppwdg.com. always getting an autoresponder message promising a response within 24-48 hours. However 2 weeks later and not a boo!!!
Can someone please respond there at ppwdg. Simply wanted to know if I could order thru the site as i live in Ontario near the michigan border.
Thanks and keep up the good work!!!


Post you inquiry on jimmy's feedback thread or PM him, should have better luck.


Mark (fudjj)

Community Manager
SaleHoo.com

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sillcool1
Full Member
  • Posts: 15
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4 Mar 09 05:10:52 am
I have pm Jimmy with no response. Where do I find jimmys feedback thread i will try that. Thanks


fudjj
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4 Mar 09 05:49:48 am
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Mark (fudjj)

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fudjj
Site Admin
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5 Mar 09 01:51:29 am
I know I've suggested this before, but wouldn't it be far easier for unsatisfied members to have a link in the forum menu to cancel their subscription without having to keep posting how to's in the forum?

Probably save you guys some time answering them as well!


Mark (fudjj)

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SaleHoo.com

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ehermon
Full Member
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  • Joined: 24 Dec 08
  • Karma:
6 Mar 09 04:57:20 am
jwanchalk, keep your mouth clean *******DELETED BY ADMIN*******


lewism3
Full Member
  • Posts: 15
  • Joined: 19 May 08
  • Karma:
6 Mar 09 06:31:17 pm
I don't understand why someone would need a refund from Salehoo? It more than delievers on it's promise. I guess some people just expect things to fall in their lap. With little to no work?


wholesalelist101
Full Member
  • Posts: 503
  • Joined: 19 Apr 06
  • Karma:
6 Mar 09 09:42:39 pm
I don't understand why someone would need a refund from Salehoo? It more than delievers on it's promise. I guess some people just expect things to fall in their lap. With little to no work?


That is exactly right. People have the idea that when they join a site like this they will find all types of products where they can just go and get for hardly nothing. This is not at all the case and if you think that then this business is not for you. They will get a refund here and go and spend even more money with someone like Worldwide Brands and still run into the same problem. The prices you are looking for more than likely do not exist.


richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
10 Mar 09 04:43:06 am
Hi fudjj,

We will be updating our Help section with more information on how people can get a refund.

Unfortunately it will be too complicated to add a 'refund' link in the forum.

Cheers!


Richelle

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SaleHoo Group Limited
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fudjj
Site Admin
  • Posts: 6327
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10 Mar 09 04:44:51 am
Thanks for the reply Richelle, will be good to see the process improved.


Mark (fudjj)

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SaleHoo.com

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andrew-006
Full Member
  • Posts: 1
  • Joined: 16 Jun 09
  • Karma:
17 Jun 09 08:37:13 pm
how do i get a full refund on salehoo? I also purcased the Auction Inspector Software when i signed up for salehoo


fudjj
Site Admin
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17 Jun 09 08:51:25 pm
Please contact Link hidden: Login to view with your request.


Mark (fudjj)

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SaleHoo.com

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