Hello I am new to Salehoo, need tech help

Free Member
joeseller
Posts: 1
Joined: 29 May 13
Karma: 
5 Jul 13 10:20:02 pm
Hello all,

My question is how do i get my domain name forwarded to Salehoo. It is now pointed at Salehoo, but I cant find the Url redirection needed to forward it properly. Anyone know where I can find the answer?

Joe

Site Admin
richelle_salehoo
Posts: 5224
Joined: 20 Oct 08
Karma: 
8 Jul 13 02:10:16 am
Welcome to SaleHoo, Joe :)

The first thing that you need to do is to contact your registrar and request that the domain be pointed to -
NameServer 1: ns1.doubledotmedia.com
NameServer 2: ns2.doubledotmedia.com

In most cases, the registrar offers an option to change the name server directly via the members account with them ( for example, in GoDaddy, you just have to logon to your GoDaddy account and change the name servers from there).

To do this, you need to login to your domain registrar account and change the settings under your current nameservers.

For example if your registrar is GoDaddy, log in to your account from www.godaddy.com. From the menu select Domains > My Domain Names, then select your domain and on the right you'll see "Nameservers Summary" (near the bottom). There's a link "Click here to see details or to modify." - you click that and then replace the existing nameservers with what you got.

Again, we need you to configure the DNS to point to
NameServer 1: ns1.doubledotmedia.com
NameServer 2: ns2.doubledotmedia.com

Let us know if you need further help.


Richelle

Customer Support Manager
SaleHoo Group Limited
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