Selling authentic items dropshipping

Full Member
kirsty1980
Posts: 24
Joined: 28 Feb 12
Karma: 
31 Mar 14 08:33:03 pm
Hello,

When selling authentic dropshipping items I am not sure how to handle the customers.

For example when a customer is spending a lot of money on an item and of course they want to ensure authenticity how do we explain where they come from and to ensure them it is authentic (without giving them the company's name who is dropshipping it for us)....

If anyone can shed some insight on this it would be much appreciated.

Kirsten

Site Admin
fudjj
Posts: 5909
Joined: 27 Jul 07
Karma: 
31 Mar 14 09:00:27 pm
Hi Kirsten,

Good question!

You can ask your supplier for a letter of authenticity on the product, this can also be very helpful to have in case of eBay wanting proof. Of course it is also proof to yourself that the products they are supplying you are genuine. Whether dropshipping or wholesale, having a letter of authenticity is a really good thing, it covers everyone, including yourself.


Mark (fudjj)

Community Manager
SaleHoo.com

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