Dropshipping Wholesalers - Trying to renege on their refunds

Full Member
lewism3
Posts: 15
Joined: 19 May 08
Karma: 
3 Jun 08 06:56:35 pm
Hey everyone,
Some of you may have already read my post about Dropshipping wholesalers. I am going to post our entire email correspondense on this forum. As you will read in the end they have said they will refund my money. Not because I met the qualifications, but because I was being difficult... Please read over the e-mails and tell me what you think. I am new to the dropshipping, but not new to selling things on or off line. I actually managed in retail for several years. I have owned two small companies that I have sold. I have made several dollars on Ebay and I am currently looking for space to lease for a retail shop. I teach people how to sell on Ebay for nothing... I sell things on Ebay for local seniors that do not like the internet to help them get some extra cash. I sell things on Ebay for other charity groups to earn money. All of that time is donated... here is the bottom line. Read over my e-mails. Send me your feedback anyway that you like. If I was being 'difficult' call me out on it. So where we go.... from the top.

Original Message ----
From: - DropShipping Wholesalers -
To: Lewis Or Rachel Major
Sent: Saturday, May 31, 2008 2:14:13 AM
Subject: Lewis, Welcome to DropShippingWholesalers

Hi Lewis,

Welcome aboard to DropShippingWholesalers.com! We are glad
to have you here and we want you to get the most out of your
lifetime membership.

**********************************************************


Here are a few important things about your membership:

- You have a lifetime membership with us, you will never be
billed again.

- You should have already had the option to create your
login and password to login to the members area, but if you
did not you can do so at this link:
Link hidden: Login to view

- You can access all the wholesale dropshippers, free
bonuses,selecting your turnkey website (for platinum
members), and all the other tools in the members area.

********************************************************

Here is a snapshot of what is to come over the next few
weeks:

- Your 10 Day eCourse detailing everything from how to sell
on eBay to finding a profitable niche selling from a website.

- New wholesaler dropshippers and useful tools updated in
the members area. Make sure you login frequently to get the
most out of your membership including participating in the
members only forum to chat with other individuals and
learning the best way on how to be profitable online.

- Your turnkey website will be setup (platinum members)
after you have went to the link to select your choices.

********************************************************

That's it for now... Don't get too overwhelmed with
everything in the members area. It will get much easier
as soon as you've gone through your 10 day eCourse.

Looking forward to working with you, Lewis!

To Your Success,
Nick
DropShippingWholesalers.com
One Stop DropShipping Solutions
****************************************************************************************

From: Lewis Major [mailto:anythingretail@yahoo.com]
Sent: Sunday, June 01, 2008 9:10 PM
To: Link hidden: Login to view
Subject: Re: Lewis, Welcome to DropShippingWholesalers



Nick,

I have already sent one e-mail, however I am hoping to follow up with this one. I would like to cancel my plantinum membership with DropShipping Wholesalers. I have found another site that offers a better program. I also feel like I was mislead by DropShipping Wholesalers. I would appreciate it if you would cancel my membership and refund my money back to the original credit card that I used to buy into your program. I appreciate your understanding and timely response to this request.



Sincerly,



Lewis & Rachel Major

****************************************************************************************


----- Original Message ----
From: DropShippingWholesaler.com Team
To: Lewis Major
Sent: Monday, June 2, 2008 3:47:14 PM
Subject: RE: Lewis, Welcome to DropShippingWholesalers

Hello Lewis,



Thank you for your email. Upon checking our system, you have already registered a username and password. You have registered the login 'LewisM3' and password 'maranrose' and have confirmed your registered login through your email Link hidden: Login to view. You have indeed accessed our services through the Member's Area on 2 separate occasions. Upon each occasion, you were prompted to read our refund policy and click on 'I Accept' before entering our index.



We suggest that you review our refund policy to see if you meet the criteria. It clearly states what the criteria is to get a refund. The refund policy is also in the FAQ page accessible from our homepage.



These were the terms that you agreed to upon clicking on 'I Accept' when entering our index. Thank you for giving us the opportunity to personally work with you and grow your business.



Best Regards,

DropShippingWholesalers.com Team



Link hidden: Login to view - Quality Dropshippers plus Your Own Turnkey Website Business
*********************************************************************************************


From: Lewis Major [mailto:anythingretail@yahoo.com]
Sent: Monday, June 02, 2008 2:41 PM
To: DropShippingWholesaler.com Team
Subject: Re: Lewis, Welcome to DropShippingWholesalers



Good afternoon Nick,

I have taken the liberty of coping and pasting your refund policy and included it in my e-mail to you so that there is no confusion on either of our parts with regard to my refund.



Do you offer a money back guarantee?

Yes, we do offer a 56 day or 8 week money back guarantee. If you are not satisfied with our service and can find a better deal somewhere else, we'll refund your money.

Our guarantee is valid up to 56 days from the date of purchase. In order to receive a refund, the following must apply: 1) there is a similar wholesale index below the cost of ours. 'Similar' is defined as any index with the same or more quality and content of sources listed. Because of the nature of this purchase and you will have full access for life to all our wholesale sources and other valuable resources, there are absolutely no other refunds. If you are a platinum member and we have built your website, you do not qualify for a full refund because of the time put into your site and supporting it.



As I stated in my previous e-mails I am a platinum member that you have not yet built a website for, I am unsatisfied with your service and have found a better deal somewhere else. I would now like to receive a refund for $167.00. You will notice there is NOTHING in your own refund policy about me registering a username, password, and logging in and therefore I am not entitled to a refund. So I was a little confused by your previous two e-mail responses. I apologize if I seem a bit short, but I have found this matter to be a bit frustrating.



Best regards,

Lewis Major
*********************************************************************************************


----- Original Message ----
From: DSW Team
To: Link hidden: Login to view
Sent: Monday, June 2, 2008 5:49:41 PM
Subject: RE: Lewis, Welcome to DropShippingWholesalers

Hello,



As stated in our refund policy, in order to receive a full refund you must provide us with 'a similar wholesale index below the cost of ours. 'Similar' is defined as any index with the same or more quality and content of sources listed.'



You have not provided us with this similar index and we cannot issue you a refund until you have. You keep mentioning that you have found another site that offers a better program. Then please provide us with this other program offer that is below the cost of ours and we will issue a refund, it is that simple.



You registering a username and password to login to our member's area means you have accessed our services. You have been prompted to read our refund policy and click on 'I ACCEPT' before entering our index and accessing our services. You have INDEED accessed our services and agree to these terms. Therefore, you must meet the criteria you agreed to in order to receive a full refund.



Best Regards,

DropShippingWholesalers.com Team



Link hidden: Login to view - Quality Dropshippers plus Your Own Turnkey Website Business
*********************************************************************************************
From: Lewis Major [mailto:anythingretail@yahoo.com]
Sent: Monday, June 02, 2008 3:27 PM
To: Link hidden: Login to view
Subject: Re: Lewis, Welcome to DropShippingWholesalers



Hello,

Ok I got the 'I accepted your refund policy terms statement' you have clearly pointed that out four times now for me....LOL. I have decided to go with dropship design. Their program is $149.00 and has a lot more of the brand name items that I am looking to resell. These were the same items you show cased on your home page. But are only avaliable through dropship design. I am of the opinion that if I have to pay $149.00 to use them through you guys, which is the same price I would have to pay to also get their web hosting. Then why would I stay with Dropshipping Wholesalers? The other wholesalers that you list in the members area, where I am only allowed to pick one during the web design do not have the brand name merchandise that I am looking for. Or they have smaller numbers of items. I really expected you folks to have access to a lot more wholesalers out there. I originally picked you folks over dropship design because of your return policy, and the other marketing tools. But after finally getting to the list of your wholesalers and seeing that I had to pay more money or have a business license was a huge let down. That left me with very few options for quality wholesalers.



Best regards,



Lewis Major
*********************************************************************************************


RE: Lewis, Welcome to DropShippingWholesalers DropShippingWholesaler.com Team ViewTuesday, June 3, 2008 12:33:09 PMTo:Lewis Major




Thank you for your email. Just so you know, DSD does not qualify you for a refund. They are not a 'similar' index because you can only resell items from them. The website they offer is not oscommerce and you cannot customize it like you can with ours.



However, because you are being difficult, management has decided to issue you a refund. We wish you the best of luck in your future online endeavors elsewhere.



Best Regards,

DropShippingWholesalers.com Team



Link hidden: Login to view - Quality Dropshippers plus Your Own Turnkey Website Business


13521 Ravenna Court
Chino Hills
CA 91709
United States
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Well that's all folks.... Lewis

Free Member
lukeb256
Posts: 3
Joined: 11 Mar 10
Karma: 
9 Jun 08 05:34:27 am
Wow what a story. You should write a book.
Well done on being difficult! :)

And you weren't really difficult, you were right and they couldn't get around it.

All the best!
Luke.

Full Member
longrider-321
Posts: 3
Joined: 12 Sep 09
Karma: 
13 Sep 09 11:20:00 pm
Good for you :)

Free Member
arsenaltengu
Posts: 9
Joined: 11 Mar 10
Karma: 
7 Oct 09 07:09:37 pm
That was a very arbitrary defnition of 'simmilar' good thing that you got your money back.

Full Member
petsa09
Posts: 1
Joined: 26 Aug 09
Karma: 
8 Oct 09 08:26:39 am
Hey Lewis, just wondering how you went with Dropship Design.com. It seems that they to are scammers.

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