Don't buy from Eurostarjewelry! I placed an order with them for a customer of mine - yes that was my first mistake. Purchasing from an unknown company for a new customer, but since they appeared on this site as a drop shipper, I figured they were legitimate. I then placed an order for myself, to see what their product looked like. After 1 week of the order still showing in their system as not processed, I contacted them. First by email, waited a few days, but no response. Then, I contacted them at another email address, still no response. I then contacted them on every communication avenue they provided. Still nothing, so I filed a claim with Paypal. A few days later, they contacted me and apologized; stating they have some personal problems in their shipping department. So I closed my paypal claim (second mistake), they assured me my product was on it's way, but providing me with tracking numbers. I waited yet another week (at this time 3 weeks had passed, since I placed the orders), I contacted them again, no answer yet again! Finally after a month my order shows up, but it's not the right item, and my customer still hasn't received his shipment. Now I have to refund my customer the money, and do with out. Paypal will not allow me to reopen the claim (once it's closed it's done), Eurostarjewelry won't return any of my emails or phone calls. I placed a notice with Salehoo, explaining my dilemma; not that they can do anything. I just don't want anyone else to loose their money, or loose customer from the poor business practice this company shows.
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