The SaleHoo Store can be set to a personal email address of the owners choice - for ex. email@example.com, which can be set in the store setting, configuration. Log in to your store's Admin site, and go to Settings, Store Settings, Configuration. Fill out the email address in the upper part of the page (just tick on default).
Then if you want to use a "sales@domainname" address that will forward messages to this personal email address, you to need to create a 'mailbox' first. To do this, log on to your SaleHoo account and go to Link hidden: Login to view
Please make sure that you are logged in to your SaleHoo account when you access the link Link hidden: Login to view
(otherwise you will be directed to the sales page for stores)
In this page, the email address accepted is always using format
firstname.lastname@example.org For example, email@example.com Note that when you create this domain name there will be a password for you to set below it. Take note of the password that you have set, and the email address for this mailbox.
Then for it to forward to the personal email address set in the store, you need to set it up with email client, using instructions here - Link hidden: Login to view
That's the part where you go to Squirrelmail or your chosen email client, and the email address plus password that you need to supply will be the one you have set above/when you created your mailbox.
Again, you will have to use the same details set when you created your mailbox if you would like to configure your email address into an email client such as MS Outlook or Thunderbird. As I have mentioned, other details needed to configure the email client is displayed on this FAQ page:
Link hidden: Login to view
Hope this helps. :)