Anyone dealt with DHGate? Are all their goods fake?

Full Member
vbsalehoo
Posts: 1
Joined: 22 Nov 08
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12 Feb 09 05:40:06 pm
Has anybody experienced dealing with DHGate?

Site Admin
fudjj
Posts: 5757
Joined: 27 Jul 07
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13 Feb 09 01:57:08 am
DH Gate is a sourcing site, the companies listed there are independent of DH Gate, and it is incumnbent on you as a buyer to research any company on the site you are considering doing business with.

As for fake, as Jimmy said, you have no chance with brand name phones, ipods and alike. In fact you have no chance of any brand name product no matter what Chinese manufacturer you are dealing with, whether on DH Gate or not.

If you are looking for offbranded items, then sites like DH Gate can be a pretty good resource, however you must still research any business that you are considering doing business with because there are plenty out there just waiting to take the cash of the next sucker in line!


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
johnson-computing
Posts: 1
Joined: 11 Feb 09
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18 Feb 09 03:47:04 pm
DHgate, TradeTang, etc, are all the same B2B style site. A central location to source from multiple Chinese companies. The general rule of thumb is: if it's branded, it's a fake/copy. This applies to almost everything from China, from consumer electronics to apparel. Before I make a purchase from any company, I look at the product photos. If they have the brandings or logos on the items they show, ask them if the items are original and authentic with warranty. 9 times out of 10 they’ll tell me that they are 'high quality' copies. If you want to sell products from Chinese based companies, look for non-branded items. Most of those products are still covered under some sort of manufacturer’s warranty. I still have yet to find a legitimate Chinese company selling authentic name brand products, I'm fairly certain they do not exist.

Full Member
victoriajadyn
Posts: 1
Joined: 19 Feb 09
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19 Feb 09 09:27:43 am
I have recently tried DHgate and my goodness, all are fake. Total scam. Nothing name brand that they show for sale is what they are selling. Lost money. Still trying to get my money back.

Full Member
bayericlowe
Posts: 485
Joined: 26 Feb 07
Karma: 
20 Feb 09 12:02:33 am
Alot of bad sellers there giving away low quality knockoffs.

Yet and this is very important, there is still REAL branded merchandise there which happens to officially be good. It's very hard to find, often not worth the effort to locate.

They have SOME. But the QUALITY products are their non branded electronics and things, they have just about the same amount which is GOOD and opposite of the BAD if you do your dilligence

Full Member
tapas-chatterjee
Posts: 3
Joined: 29 Jun 09
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24 Aug 09 05:48:08 pm
I nearly bought just over $1000 yesterday luckily seen lots of complain about them. Anybody who finds out about 'any scam ' should 'name them and shame them' so people like us won't be conned. I'm very upset with Salehoo. Why do they advertise DHgate and some others? So cheers to people like you who don't like other people to be conned!

Free Member
haydee
Posts: 361
Joined: 11 Mar 10
Karma: 
4 Sep 09 05:47:39 am
Hi Tapas,

As what fudjj said and I qoute, 'DH Gate is a sourcing site, the companies listed there are independent of DH Gate'. Basically, if you find a supplier on their website, it's up to you to research the company before you deal with them.

This advice can be found practically everywhere in the SaleHoo forum and even in other forums online: 'Don't buy branded goods from a Chinese/Asian supplier'. China is a good source of unbranded/generic goods. Their products are being sold at very low prices giving you plenty of room to make money but please stay away from the so-called 'branded goods' from China.

Lastly, we retain DHgate in our directory because they will resolve any disputes and will refund your money if a complaint has been made and you were unable to reach a satisfactory resolution. There are other sourcing/b2b sites that doesn't have this kind of service so if something goes wrong, you'll just find yourself stuck.

You can read our full report on DHGate here: Link hidden: Login to view
To register a complaint with DHgate, login to your DHgate account and open a dispute. DHgate will help you resolve the issue from there.
You can learn more about the dispute process by clicking the link below:
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All the best!

Full Member
dmdiscounts
Posts: 103
Joined: 30 Jul 09
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5 Sep 09 06:15:46 am
DHgate is not that good at resolving problems they will side with seller when he only wants to pay you at the most 10% of what you paid for it. Or they will tell you that you can send it back to China at your own expense. I wish ebay had this screw your buyer mentality(LOL). DHgate is useless and I wish salehoo did not have them on this site because their are going to be alot of discouraged newbies when they look at the price and have to have a dispute with the seller. Stay away from DHgate about 3/4 of the suppliers will scam you and DHgate will not care because they get their money.

Full Member
wholesalejoe
Posts: 287
Joined: 11 Feb 07
Karma: 
5 Sep 09 10:02:36 pm
Come on Salehoo knows DH gate is a gateway for copy cat products.
I am fairly certain DHGate pays Salehoo a commission for new accounts from Salehoo traffic....... I challenge a Salehoo employye to post 5 certified wholesale vendors from DH Gate that Salehoo will stamp as a certified go to wholesale source who will stand behind the item as authentic with manufacturer papers stating they have the license and permission to sell the brand.


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Full Member
pthen
Posts: 9
Joined: 04 Dec 05
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6 Sep 09 02:39:24 am
everything is fake, i bought a phone and it sucks, don't recommend

Free Member
haydee
Posts: 361
Joined: 11 Mar 10
Karma: 
8 Sep 09 11:04:23 am
Come on Salehoo knows DH gate is a gateway for copy cat products.
I am fairly certain DHGate pays Salehoo a commission for new accounts from Salehoo traffic....... I challenge a Salehoo employye to post 5 certified wholesale vendors from DH Gate that Salehoo will stamp as a certified go to wholesale source who will stand behind the item as authentic with manufacturer papers stating they have the license and permission to sell the brand.


We don't receive any commissions from any of our listed suppliers. We make money solely on the sheer volume of sales. Please note that all transactions, from simple inquiries to placing an order are done directly between a member and the supplier.

As we have repeatedly mentioned all throughout the forum, we DO NOT recommend buying BRANDED goods from a supplier from China/Asia and this includes DHGate. We always advise our members to use DHGate cautiously and we DO NOT recommend people use it to buy branded goods. Use it only to buy no-brand, generic products.

Cheers,

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