DealeXtreme - Feedback Needed


tony26
Full Member
  • Posts: 7
  • Joined: 31 Jul 17
  • Karma:
17 Jan 18 08:54:53 pm
Hello,

I have sent DealeXtreme(dx.com) three messages on Salehoo and never received a reply.

Does anyone else have that problem?

Thanks,
Tony


Last edited by shane_salehoo on 25 Apr 18 04:05:49 pm, edited 1 time in total.
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fudjj
Site Admin
  • Posts: 6449
  • Joined: 27 Jul 07
  • Karma:
18 Jan 18 12:27:14 am
Hi Tony,

Unfortunately, it's not uncommon for suppliers to treat email inquiries as non-priorities, even ignoring them completely on many occasions. It's a real blight on their level of customer service, but it is far more common than you would suspect.

Many treat email inquiries is a nuisance and a waste of their time, it's one of my pet hates and I'm quite sure that I'm not the only one. If possible, the best way to contact any supplier is by phone, that seems to be the one line of communication that no one ignores or should I say, not many ignore!

Cheers


Mark (fudjj)

Community Manager
SaleHoo.com

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fashiontiy
Free Member
  • Posts: 43
  • Joined: 27 Nov 17
  • Karma:
18 Jan 18 02:02:51 pm
tony26 wrote:Hello,

I have sent DealeXtreme(dx.com) three messages on Salehoo and never received a reply.

Does anyone else have that problem?

Thanks,
Tony


Dear Tony,

We specialize in serving small and medium fashion accessories wholesalers and retailers.

We now communicate with our guests using real-time communication, which is more direct, accurate and timely.

Failure to provide our customers with quality service is not acceptable to us.


FashionTIY - One stop wholesale sourcing various fashions
Email: tiy@fashiontiy.com
Cell: +1(302)595-7992
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