As what fudjj said and I qoute, 'DH Gate is a sourcing site, the companies listed there are independent of DH Gate'. Basically, if you find a supplier on their website, it's up to you to research the company before you deal with them.
This advice can be found practically everywhere in the SaleHoo forum and even in other forums online: 'Don't buy branded goods from a Chinese/Asian supplier'. China is a good source of unbranded/generic goods. Their products are being sold at very low prices giving you plenty of room to make money but please stay away from the so-called 'branded goods' from China.
Lastly, we retain DHgate in our directory because they will resolve any disputes and will refund your money if a complaint has been made and you were unable to reach a satisfactory resolution. There are other sourcing/b2b sites that doesn't have this kind of service so if something goes wrong, you'll just find yourself stuck.
You can read our full report on DHGate here: Link hidden: Login to view
To register a complaint with DHgate, login to your DHgate account and open a dispute. DHgate will help you resolve the issue from there.
You can learn more about the dispute process by clicking the link below:Link hidden: Login to view
All the best!