Has anyone had issues with DHGate.com? Will I get my money?

Full Member
bigwills7802
Posts: 12
Joined: 01 Jun 08
Karma: 
17 Jun 08 09:41:22 am
HI ALL,
GREAT WEBSITE BY THE WAY. I AM A NEW STARTER TO SALEHOO, AND EBAY ALIKE, I JUST GOT MY FIRST POWERSELLER STATUS, AND DECIDED TO TRY AND OBTAIN GOODS IN CHINA/HONK KONG AND USA.

WELL I SAW ON ONE OF THE FORUMS TO TRY DHGATE.COM, BUT JESUS, THAT WAS A MISTAKE. I USED ONE OF THEIR POWERSELLERS, TO OBTAIN 5 X ELECTRONIC PRODUCTS. I ASKED THE SELLER, MANY TIMES IN FACT IF THE ITEMS WERE GENUINE, AND HE STATED THEY WERE. I PAID FOR THEM, AND RECEIVED THE ITEMS 2 WEEKS LATER.
THE ITEMS ARE DEFINITELY NOT GENUINE, THEY ARE COMPLETELY FAKE, I HAVE REPORTED THIS TO DHGATE, BUT HAVE BEEN TOLD TO WAIT 10 DAYS TO TRY AND RESOLVE WITH THE SELLER. FAIR ENOUGH. SO I WILL HAVE TO WAIT.
BUT I HAVE BEEN CHECKING DHGATE.COM, AND NEARLY ALL PRODUCTS ON THAT SITE ARE FAKE, HOW CAN DHGATE.COM CONDONE ALL THIS FAKE SELLING, ITS NOT ONLY IMMORAL, BUT TOTALLY ILLEGAL.
APPARENTLY DHGATE.COM HOLD THE MONEY UNTIL THE BUYER AND SELLER ARE HAPPY, THEN THEY RELEASE THE FUNDS TO THE SELLER, BUT I PRAY THIS DOESN'T HAPPEN.
CAN I ASK HAS ANYONE ELSE HAD ISSUES LIKE THIS..?? AND IF SO, WHAT IS THE LIKELIHOOD OF GETTING MY MONEY BACK.....AROUND $1000.... :(

Full Member
truckenbaldy
Posts: 6
Joined: 07 May 08
Karma: 
17 Jun 08 11:15:11 am
Hi, I've been buying from DHGate.com and only have ever had problems with one seller and DHGate did refund my money in full :)

Did you pay via Paypal? if so you will have no probs in getting your money back.

Full Member
bigwills7802
Posts: 12
Joined: 01 Jun 08
Karma: 
17 Jun 08 11:20:52 am
Hi Trukenbaldy,
Thanks for the reply mate. Yeah i did pay with paypal, but i have to wait for 10 days, before i can even esculate it to dhgate. I have sent 3 emails to the seller, but nothing as yet. Im pretty sure he wont contact me.
Mark

Full Member
bigwills7802
Posts: 12
Joined: 01 Jun 08
Karma: 
17 Jun 08 11:21:58 am
Sorry, just out of interest, how wud i go about gettin my money back, wud i have to contact paypal first, or wait 10 days to contact dhgate

Free Member
jd35648
Posts: 96
Joined: 19 Jul 07
Karma: 
19 Jun 08 03:30:02 am
Everyone realize that buying from china most likely is fake,or at least unauthorized.Yes most designer lines are made in china due to low labor costs. Yes you may be buying the same identical product as sold in designer line from same factory. But you are selling that product without the right to. If the company should choose to do so, They could sue you for more money than you can make in three lifetimes. The vero program on e-bay is just the tip of the iceberg soon to come. Before long, vero will be all over the internet,not just e-bay. Just like the music industry did.I know some people that downloaded music from places like limewire,lots of it. Recieved letters 6 months later to pay 5.99 per song downloaded or be sued for up to 15.00 per song. Some owed thousands. If your selling fake designer goods, you better decide some other sales venue before long. Every computer has a unique log address that is traceable to you. That is how the limewire people got caught. I wouldnt want to get a registered letter 1 day from some attorney saying I sold 10K of unauthorized designer merchandise and they wanted their money for it, 2yrs down the road.
CHINA DOES NOT RECOGNIZE U.S. OR OTHER COPYRIGHT LAWS IN OTHER COUNTRIES. IT IS MUCH EASIER FOR THEM TO SUE YOU
FOR SELLING ILLEGAL GOODS IN THE US THAN GO AFTER THE CHINA SUPPLIER.THINK ABOUT IT. :cry:


SuperDiscountDeals.ecrater.com
Full Member
bigwills7802
Posts: 12
Joined: 01 Jun 08
Karma: 
22 Jun 08 09:00:46 am
I am now having issues with the seller of the fake goods, as DHGATE have paid the seller already, before i even acknowledged receipt of the goods. So now i am in deadlock with both DHGATE and the seller, to try and get my money back. Jesus. this is an absolute nightmare.
.
DONT KNOW WHY DHGATE IS EVEN MENTIONED ON THIS SITE, AS MOST OF THE ITEMS I HAVE DISCOVERED ARE FAKES.
.
AAARRRRGGGGHHHHHHHHHH

Full Member
chippy-ken
Posts: 5
Joined: 24 May 08
Karma: 
22 Jun 08 12:19:46 pm
What you need to do now is to contact ebay and report the powerseller that you bought the goods from. I don't use ebay for anything anymore, I now sell on ebid.net i find them a lot better and easier than ebay. ebid.net was recommended to me by salehoo. The best thing i ever did. Good luck on getting your money back.

Ken

Full Member
bigwills7802
Posts: 12
Joined: 01 Jun 08
Karma: 
29 Jun 08 12:03:38 am
Thanks for the reply Ken,
But the powerseller isnt on Ebay, the powerseller is on DHGATE. I keep using Ebay terms. I have got 2 days left to be able to submit a dispute with them, so just waiting on them. I will have a look at ebid.net. Thanks Ken
Mark

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