Oh my God! Thatâ€™s terrible. I no longer work for Ipodwarehouse for this reason alone. First, I was never paid my full commission as they prescribed in the job. Second, my customers did not receive their merchandise as prescribed on their website. Third, I was left with a 900 usd phone bill, which they never bothered to take responsibility for. Fortunately, I was able to keep good relationship with my customers, simply because I was very truthful with the events as they rolled out.
Long story short, I got stiffed too. As a result of this I have ventured out on my own and will carry my own weight when it comes to providing for my customers. I do think an apology is in order for the events, and I apologize for their lack of prompt and courteous service. If you would take any of this into consideration I would greatly appreciate an opportunity to service you rightfully.
Anyway, I hope all is well with you outside of this situation. Thank you for taking the time to let me know how you feel.