Order experience with Via Trading

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bubbles-erin
Posts: 52
Joined: 22 Feb 07
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19 Aug 09 04:08:57 pm
Okay so taking the big plunge. I have about 10 pallets on there way here later this week. I ordered through viatrading.com. Anyone going the customer return route should defenetly check into them. A few of the items that my husband and I were interested in didnt have 'the best' stuff right now as our account manager told us. So he and we went back and forth on suggestions and came up with a mix lot. Luis was very helpful. Of course, I will be better able to rave about them once I see what I get. But for what has happened so far in this saga. Great customer service!! He seemed like he didnt want to send us stuff that would make us sink. Especially being this is our first time. And he had a great sense of humor when my emails would get to him blank. I will of course, update when I get the goods!!

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richellemonfort
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Joined: 20 Oct 08
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19 Aug 09 11:14:54 pm
Hi Bubbles_erin,

Seems like so far so good.

We've had a lot of positive comments from other members about this supplier as well.

Do share with us, how the products really are when you receive them. And if you haven't maybe you can also leave a review and rating of experience with Via Trading on their Supplier profile page,

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Cheers! :)


Richelle

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fudjj
Posts: 5765
Joined: 27 Jul 07
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20 Aug 09 02:59:49 am
Via are a very reliable company to deal with, however a buyer must always remember what field they are dealing in and keep their expectations at the right level.

It's liquidated stock, no matter how good the supplier, you have to be aware of what you are buying, and in fact what you are trying to ship.

For example, if someone is crazy enough to order a pallet of crockery, don't be upset when half the load arrives broken, just bare those types of things in mind when you are dealing in this industry.


Mark (fudjj)

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bubbles-erin
Posts: 52
Joined: 22 Feb 07
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20 Aug 09 09:18:38 pm
I knew that they had a rep for being helpful and that is one reason I went with them. Fudjj, very well put. Some people dont research enough before jumping in. I am glad that I did. Coupled with Luis making sure he was sending me stuff that he would think I would be able to sell rather than what we had picked. Some suppliers would just send whatever even if it is not the best of the bunch. He would tell us straight if anything didnt look good with something we had our eye on, ultimately, he came up with the invoice and we approved it. At least I can say one thing, I do believe I will be getting my stuff this time unlike with ppwdg!

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kinarc
Posts: 13
Joined: 18 Aug 09
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20 Aug 09 10:01:52 pm
i was looking at this company too and joined their mailing list. i realize though, most of these websites are very poorly designed. is that a common thing?

do people just buy a pallet and then worry about what they got? i'm looking at their toys and it sure looks messy. then again what do i know. so here's my other question. when people order pallets of 'something', they sort them and they sell them online? do most people here have warehouses to keep this sort of items?

Free Member
kingrossco
Posts: 1
Joined: 15 Aug 07
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24 Aug 09 09:23:08 am
Bubbles, have you got your stuff yet? please keep us informed.

Thanks

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fudjj
Posts: 5765
Joined: 27 Jul 07
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24 Aug 09 10:11:12 am
i was looking at this company too and joined their mailing list. i realize though, most of these websites are very poorly designed. is that a common thing?

do people just buy a pallet and then worry about what they got? i'm looking at their toys and it sure looks messy. then again what do i know. so here's my other question. when people order pallets of 'something', they sort them and they sell them online? do most people here have warehouses to keep this sort of items?


All sorts of resellers use liquidated stock as a product resource, online sellers, weekend markets, discount stores, we even sell to a few professional garage salers. They just by a few pallets every month and then hold weekly garage sales to earn their living.

People sometimes buy in large volume, then break the load down into small lots and resell as wholesale through sites such as liquidation.com and so on.

There really is no set way of selling liquidated products, you really just have to focus on the type of products you want to sell, and then learn as much about the liquidation market as you possibly can to make sure you know what you are doing when purchasing from a liquidator or brokerage.


Mark (fudjj)

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kinarc
Posts: 13
Joined: 18 Aug 09
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25 Aug 09 05:06:52 pm
hi fudjj,

i'm super new at this stuff so forgive me if i sound super stupid. i've checked out a lot of the liquidator sites and there seems to be a bunch of clutter within bins and pallets. do people actually purchase these pallets and they can actually sell these items? then again i have a friend who imports keychains once a year and that is all he lives off of.

for strictly ebay sellers, do they also purchase these pallets and break them down and post them on ebay?

Site Admin
fudjj
Posts: 5765
Joined: 27 Jul 07
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25 Aug 09 10:44:08 pm
hi fudjj,

i'm super new at this stuff so forgive me if i sound super stupid. i've checked out a lot of the liquidator sites and there seems to be a bunch of clutter within bins and pallets. do people actually purchase these pallets and they can actually sell these items? then again i have a friend who imports keychains once a year and that is all he lives off of.

for strictly ebay sellers, do they also purchase these pallets and break them down and post them on ebay?


There is a saying in sales, 'there's a buyer for ever product', and it's pretty much true. Of course linking the perfect product to the perfect buyer is the hard part.

You question covers two areas really,

1. The quality of the liquidated stock
Liquidated stock can be a mine field, and from what you are describing it sounds like you are looking at either dollar store merchandise, which is usually pallets of nik-nak thingies all worth about 1-10 dollars each at full retail.

This is the area where so many get burnt when dealing with liquidated stock. You really have to have a good idea what's on the load, and not everyone will provide a manifest. Actually in this business a manifest can be a bad thing because it means that someone has been through the load to make the manifest, and then you have the problems of cherry picking.

Cheery Picking is the art of ripping all the valuables of the lot, then selling what's left, which of course is usually junk. A lot of loads that end up in places like Liquidation.com are cherry picked lots. The buyer takes what they want of the load and sells that on ebay or somewhere, then unloads the rest of the load on a site like liquidation.com.

Some unsuspecting buyer comes along and gets a pallet load of garbage for their money. Doesn't happen all the time of course, but there are plenty of cherry picked loads that go through places such as that.

So, know your load, match it to your market and ask as many questions as you can. If the liquidator won't answer them, don't buy!

Lets say you wanted to sell designer clothing, the best bet would be to look for a liquidator that has good brand names, and they offer new overstocks, not customer returns.

That way even though you will still get a percentage of damaged items, it should be very low, around 5% max. Where as if you buy customer returns, the percentage is usually much higher, although the clothes are usually much cheaper as well.

The thing to remember about liquidated stock is that liquidate, or surplus stock, can come from various avenues.

Shelf Pulls, Close-outs, Customer returns, Insurance claims, Scratch and dent, damaged packaging, new overstocks and so on. Just because you are buying liquidated stock, you have to be sure what type of liquidated stock it is or you can get burnt really quickly.

2. Does it sell
Well I pretty much covered this in the opening, but if you have the right product, at the right price, aimed at the right market, then the chances are pretty good that anything will sell.

Unfortunately that's the hard part, pulling all that together and then hoping that things like a bad economy and so on don't impact, as they so often do.

Don't feel bad about asking questions, always happy to help out, that's why I'm here :)


Mark (fudjj)

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SaleHoo.com

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bubbles-erin
Posts: 52
Joined: 22 Feb 07
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2 Sep 09 01:05:10 am
yes my husband and I accepted our load on friday, as you can imagine we have been very busy. As fudjj has touched on there IS a buyer for everything. But this is ALOT of work. I am exhuasted and colapse into bed each night with things running trough my head. there is also a VERY large learning curve that you need to get past. For the most part, we are pleased with our investment. It is a lot of testing and repairing that needs to be done, and honestly I havent done much of it. Mostly selling what I can out of the load and saving this stuff for later. I spent ALL day monday listing on eBay and ALL day today listing on CL. I actually had to pull myself away from things related to my pallets to clean the house a bit as it has been suffering from 4 days of neglect. i will just say, yes I can see where this is very lucrative, but is ALOT of work and there is ALOT of learning that you have to go through to get comfortable with it. good luck to all no matter what you choose. be sure to research the company you choose to work with from A-Z. i did lose a very small amount trying to start this months ago with ppwdg and jimmy huber. then I looked into things better and went with what i felt i could trust.

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