I have problem here, please help :(
6 days ago I have receive this email:
As part of our security measures, we regularly screen activity in the
PayPal system. During a recent screening, we noticed an issue regarding
We have observed activity in this account that is unusual or potentially
Case ID Number: PP-182-051-167
For your protection, we have limited access to your account until
additional security measures can be completed. We apologize for any
inconvenience this may cause.
To review your account and some or all of the information that PayPal used
to make its decision to limit your account access, please visit the
Then I go to the resolution center, and they ask me to do the following to resolve the problem.
PayPal requires a copy of certain documents for verification purposes to return your account to regular standing. For speedy processing, please use our customized cover sheet which contains a bar code to directly attach your faxed documents to your account.
Please fax each of the following documents:
- Proof of address
- Contact information (phone number, email, etc.) for your supplier or suppliers
Please ensure that your faxed documents are valid and legible. As always, any personally identifying information that you submit to PayPal will remain secure and will never be transmitted to any third party.
Then I dont quite understand and dont have fax machine so, I just sent all my suplier information like adderess, contact number, contact person, etc. Bill also included. All I sent by email. I zip all the file together and sent to customer service.
But then I have wait for around 3 days, but no reply until now.
:( :? :shock: :cry: WHAT SHOULD I DO NOW?
While all my eBay transaction is being hold and all my customers are gonna complain about me.
Please help me anybody. Thank you for reading so long message :oops:
Thank you in advance :)