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How To Contact Suppliers

Often sellers especially the new ones will not know what to ask suppliers prior to dealing with them. At SaleHoo, we've created email templates that you can use to contact suppliers through our own messaging system.

To do this, go to the Wholesale Directory and start your search. Simply key in a product name/brand and click on the "Search" button to view suppliers.

From the list of suppliers, you have the option to contact suppliers directly by clicking on the "Contact Supplier" button or if you want to get to know your supplier better you can click the supplier's name to view their profile page.  

The supplier's profile page is where you can find more information about the particular supplier. You can also contact the supplier on their profile page by clicking on the "Contact Supplier" button.

You can select an email template from the drop-down list to help you get started. Once done, click on the "Send message" button to send your inquiry to your supplier.

Alternatively, you can now contact suppliers directly via the search results page in the directory by clicking the 'contact supplier' link. This enables you to quickly message suppliers on the go. Simply, compose your message and then push enter, similar to how Facebook messenger works. Only one chat window can be open at once, however you can view all of your messages together by navigating to your inbox

 




Short URL to this FAQ: https://www.salehoo.com/u/l3krJ