Support / Our Products / Wholesale Directory / Do you guarantee these suppliers?
Support Our Products Wholesale Directory Do you guarantee these suppliers?

 

Do you guarantee these suppliers?

We have no official guarantee for our suppliers, but we only add suppliers that either accept a secure form of payment (meaning you have a course of action should something go wrong) or have a proven track record of excellent service.
 
For these reasons, we have very few issues with suppliers failing to supply goods to customers. We take a very serious view on fraud, and if we discover a supplier is conducting fraudulent activity of any kind, they are suspended immediately.

In the unlikely event that you do have a problem with a supplier, please file a complaint by clicking the link on the supplier's profile page within SaleHoo, we will followup with the supplier as needed.

To be listed in our database, all suppliers must:

  • Have been online for at least 2 years.
  • Be a genuine wholesaler, liquidator, manufacturer or drop shipper.
  • Offer multiple, valid contact methods, such as a land line number, a physical address, email and a cell phone number.
  • Must offer a safe payment method.
  • If offering brand name products, the supplier must offer genuine or designer-inspired brands and be ready to provide a proof of authenticity.

 

 

Short URL to this FAQ: https://www.salehoo.com/u/GQ01F


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