PayPal refunds

  • avatar

    by: brad-sickness
    SaleHoo Junior Member
    47 posts

    PayPal refunds

    Posted 7 Mar 07 10:03 am.

    What amount does a person have to win an item on eBay to be able to make a claim and get a refund for it? Keep in mind, I am in Australia so I need to know the limit for AU site. I'm thinking it was $25 (not including shipping)... would like to make sure though just so I don't need to worry about another guy complaining about not recieving his goods which sold for $20.50 AUD.
  • avatar

    by: bayericlowe
    SaleHoo Master Member
    485 posts

    Re: PayPal refunds

    Posted 7 Mar 07 10:37 am.

    Don't remind me even. We just went through a wonderful situation with Paypal where the $50 vacuum the customer ordered, could not be refunded because Paypal automatically deleted the account password. And the password wasn't saved for that account.

    On top of that its not likely to get a claim for a refund either, because no one can even login to that account!

    So I believe one of the policies is it means $24 and over are normally non refundable. But every seller always makes their own policy, especially for that.

    I just can't wait until we have switched over to GooglePay once and for all. Paypal is decent, but its about high time more competition take away their marketshare and give the world some breathing room.
  • avatar

    by: veropierre
    SaleHoo Junior Member
    34 posts

    Re: PayPal refunds

    Posted 7 Mar 07 3:38 pm.

    just can't wait until we have switched over to GooglePay once and for all. Paypal is decent, but its about high time more competition take away their marketshare and give the world some breathing room.
    eBay and Google Check out don't work together... I got 25 items pulled from eBay because my square trade policy said that we accept also Google Check out... Items were pulled but fees weren't...

    Also... Google Checkout accepts charge back as fast as PayPal does... Charge back 1st, talk later. I had a guy who charged back for a $1600 item 'because he didn't recognize the charge'. I had to wait 6 weeks to get my money back... thanks google.

    But all that is the risk of doing business.
  • avatar

    by: bayericlowe
    SaleHoo Master Member
    485 posts

    Re: PayPal refunds

    Posted 7 Mar 07 8:19 pm.

    Google Checkout is not GooglePay.

    Google Checkout is for instant purchases only, but the same type of format applies and its mainly for websites yet charge backs only occur on instant purchase items.

    GooglePay is just like Paypal, and once it comes out the likes of eBay will be convinced to use it as well that's a guarantee. It also is far more secure, and won't be released until late 2007. But just like Google Mail, it already has millions of testers.
  • avatar

    by: brad-sickness
    SaleHoo Junior Member
    47 posts

    Re: PayPal refunds

    Posted 10 Mar 07 1:36 am.

    A few hours later the guy gave me positive feedback, so someone else must have collected his mail and he eventually found it.

    So I believe one of the policies is it means $24 and over are normally non refundable.
    Don't you mean under instead of over?