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Need help with ebay and specially paypal.

  • avatar

    by: raraz
    SaleHoo Senior Member
    84 posts

    Need help with ebay and specially paypal.

    Posted 26 Feb 10 3:48 am.

    How can u sell alot on ebay and your transaction is with paypal, then suddenly paypal freeze your account for no reason. your out of business. you can't never become a power seller. How u get by paypal not freezing your account. The more you sell with paypal to make money. the more problem. I like it around way.
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Need help with ebay and specially paypal.

    Posted 1 Mar 10 6:56 am.

    Hi raraz,

    It's unfortunate that PayPal froze your account. They do this at times for reasons we may not always know of or agree to. Pay-Pal may freeze all transactions, in order to get to the bottom of everything. You will be required to follow their instructions so that you can get out of the freeze and continue with your business - if you want them to un-freeze your account it would be best that you follow their requirements/guidelines.

    Here are some posts about the 'PayPal Freeze':

    Re: EBAY
    link hidden
    link hidden

    Hope this helps. Again don't panic too much, PayPal won't care. Take it one step at a time and make sure all your actions are rational.

    All the best! :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: planes
    Forum Moderator
    843 posts

    Re: Need help with ebay and specially paypal.

    Posted 2 Mar 10 3:52 am.

    Yes. Paypal freezes low feedback accounts.

    Tips for avoiding a freeze.

    Set up as a business or premier account.

    Ensure to verify with a bank account.

    Don't try to clean out your Paypal account when you have money in it at first. Leave some money in it. Not much, but at least 20$

    Get 10 positive feedback. This is the most important part. Once you get to 10 they should leave you alone.

    The contact information on your Paypal account MUST match the info on your eBay sellers account.

    Call them. If you are a new seller explain your situation to them and you may get your Paypal account unlocked over the phone. DOesn't always happen but may.

    Always be polite when phoning. Yelling or being rude does not work in ones favor.

    If your drop shipping, sell some things around the house until you reach 10 FB.
  • avatar

    by: just-me
    SaleHoo Junior Member
    41 posts

    Re: Need help with ebay and specially paypal.

    Posted 2 Mar 10 4:20 am.

    Yes. Paypal freezes low feedback accounts.

    Tips for avoiding a freeze.

    Set up as a business or premier account.

    Ensure to verify with a bank account.

    Don't try to clean out your Paypal account when you have money in it at first. Leave some money in it. Not much, but at least 20$

    Get 10 positive feedback. This is the most important part. Once you get to 10 they should leave you alone.

    The contact information on your Paypal account MUST match the info on your eBay sellers account.

    Call them. If you are a new seller explain your situation to them and you may get your Paypal account unlocked over the phone. DOesn't always happen but may.

    Always be polite when phoning. Yelling or being rude does not work in ones favor.

    If your drop shipping, sell some things around the house until you reach 10 FB.
    they also have something they call temporary hold for 21 days that they place on people who has less then 100 feedback

    link hidden

  • avatar

    by: planes
    Forum Moderator
    843 posts

    Re: Need help with ebay and specially paypal.

    Posted 2 Mar 10 10:18 pm.

    Yes. Paypal freezes low feedback accounts.

    Tips for avoiding a freeze.

    Set up as a business or premier account.

    Ensure to verify with a bank account.

    Don't try to clean out your Paypal account when you have money in it at first. Leave some money in it. Not much, but at least 20$

    Get 10 positive feedback. This is the most important part. Once you get to 10 they should leave you alone.

    The contact information on your Paypal account MUST match the info on your eBay sellers account.

    Call them. If you are a new seller explain your situation to them and you may get your Paypal account unlocked over the phone. DOesn't always happen but may.

    Always be polite when phoning. Yelling or being rude does not work in ones favor.

    If your drop shipping, sell some things around the house until you reach 10 FB.
    they also have something they call temporary hold for 21 days that they place on people who has less then 100 feedback
    Yes, but I haven't run into that personally. Once I got to 10 feedback I haven't had a hold since. It might be because most of my items are under 100$.
  • avatar

    by: richellemonfort
    SaleHoo Staff
    3410 posts

    Re: Need help with ebay and specially paypal.

    Posted 2 Mar 10 11:10 pm.

    More on PayPal's 21 days hold policy... (Posted on auctionbytes.com)

    'eBay's FAQ about the21-day hold states: In a small percentage of cases where it has been determined the risk of dissatisfied buyers is higher, PayPal may delay release of the payment funds to the seller until the buyer has left a positive feedback or 21 days have passed without a dispute, claim, chargeback or reversal filed on that transaction.

    The FAQs state that PayPal considers a number of factors in determining a whether a transaction may have a higher risk of dissatisfied buyers, including the following:

    * Seller's % Positive Feedback in the last 30 days
    * Seller's Detailed Seller Ratings in the last 30 days
    * Final price for the item
    * Shipping & handling fee
    * Seller's eBay tenure as an eBay member
    * Seller's total number of Feedback

    PayPal will release the hold when the earliest of the following occurs: the buyer leaves positive feedback; 3 days after confirmed item delivery; or 21 days without a dispute, claim, chargeback, or reversal filed on that transaction. (PayPal said if a buyer leaves a negative feedback but does not initiate a dispute, PayPal would release the funds to the seller after 21 days.)'

    - So it would be best to watch out for those items listed above to avoid having your money put on hold by PayPal.

    Cheers :)

    Richelle

    Customer Support
    SaleHoo Group Limited
    Sell more with your own professionally designed and search optimized e-commerce website. Check out SaleHoo Stores now!

  • avatar

    by: fudjj
    SaleHoo Staff
    2859 posts

    Re: Need help with ebay and specially paypal.

    Posted 2 Mar 10 11:35 pm.

    I always think that verifying your account never hurts as well, the less reason you give them to suspect anything bad, the netter your chances of having no drama : )

    Marc Ransom

    Community Manager
    SaleHoo.com

    About the Community Manager

  • avatar

    by: planes
    Forum Moderator
    843 posts

    Re: Need help with ebay and specially paypal.

    Posted 3 Mar 10 4:43 am.

    Fudjj is right on there. The other thing that will raise flags is if someone brand new starts selling a lot of stuff from the start. You want to take your time the first month. Get you 10 POS FB before going crazy, unless of course you dont mind having your funds frozen.
  • avatar

    by: just-me
    SaleHoo Junior Member
    41 posts

    Re: Need help with ebay and specially paypal.

    Posted 22 Jul 11 9:44 pm.

    It is best that you do not start off selling a whole bunch of products at one time if you are new. To stay under the radar you must only sell maybe a couple of items with low value cost a week then as your feedback grows and they see no complaints you can slowly and gradually increase your orders over time.

    link hidden