Hi
My customers are angry wen they discover that it's going to go almost a month before they receive the goods they have purchased from me, and I understand their frustration very well. My question to Salehoo is the most common delivery time nor selling of dropscip method.
Regards
Hallvard
When choosing your preferred supply business model, you'll find pros an cons on each, and without doubt one of the bigger cons of using a Drop Shipping model as a supply avenue is what can be in some instances, a very long delivery time for your customers.
Absolutely nothing you can do about that, it's part of accepting your supplier's terms and conditions when choosing to do business with them. What you can do to ensure any shipping delay drama is kept to a minimum for yourself, is to make those delivery times quite clear to your customers in the listing itself.
It's one of those ugly little areas where sellers using a Drop Shipping supply model can struggle. As a general rule, most customers don't like waiting at all, so if you list items with extended shipping times the possibility of loosing a sale because of it exists.
On the other hand, not detailing delayed shipping times to make your customers fully aware can come back to bite you quite quickly, especially when you start getting messages from unhappy customers wanting to know where their item is and what is the delay.
You have to work out how to walk the tightrope to be completely successful with Drop Shipping, especially in a marketplace like eBay, where most people expect delivery instantly!