I signed up for the drop shipping with Banggood, here's my experience with them on my first order, I listed an item on Ebay from their USA Direct warehouse and the item was $10.89 + $4.56 shipping = $15.45 and would be shipped within 24 hours. This was on Saturday and it sold Sunday so I went to order the item and it was not on their USA Direct warehouse site. I had to go to their China warehouse and the item was $20.20 which is $9.31 more than the USA warehouse price so that was a loss and it can take up to 20 days to get to the US address of my customer but I had to order it from there to get the product to my customer.
So I go to check on the order to see if it was shipped yet (they stated on website to be shipped out within 24 hours) which it wasn't and to my surprise the payment was not confirmed as it was on Sunday which was paid through Paypal and was confirmed on Banggood's site on Sunday , So I did a live chat with one of the Banggood reps (#1) and she told me that was the norm? that it would be shipped within 24 hours (this is what they stated in the items ad but so far it has yet to be shipped).
Well they said they shipped the item and gave me a tracking number, so after 24 hours I tried to check the tracking number they gave me and I could not find any information on the shipment ( tracking number or carrier) so I went and had a live chat again(#2) and this Banggood Rep told me that it was sent by China Post with standard shipping but with China Post standard shipping that you don't get a tracking number for this type of shipping. So why did they give me a fake tracking number????
Well the Item never came so I had to file a case with Paypal to get my money back after 60 days!
My experience comes down to this.
1. Didn't ship the item in the stated time
2. Gave me a tracking number that doesn't work but on website and it says it's being tracked.
(can’t find any tracking information with number they gave me / VERY Shady!).
3. Took a loss on the very first order.
4. Had to file “Item not Received” case with Paypal – Never got the item! They didn’t even respond to Paypal case I filed!! And I won the Paypal case.
5. Had a 100% feedback rating on Ebay until I messed with these people and customer never got item and gave bad feedback – THANKS BANGGOOD!!!
Bottom line, they come on here and act like they care and have great customer service but as soon as you buy from them they don’t care and will tell you anything when you talk to the customer rep like they did with me by giving me a fake tracking number that didn’t even exist! VERY SHADY!!!
If you sell on other venues besides Ebay this may be a good fit for you but for selling on Ebay I would not personally recommend BangGood.