Keep in mind that with online selling, the only way you communicate with your customers is either through email, phone, or through online chat.
Providing exceptional customer service builds trust, increases your chance of gaining a sale, and consequently benefit to greater profits. Contrarily, poor customer service may contribute to losing customers, which may have negative impact on your business in return.
With this guide, you will learn how to provide customer service, exceeding your customer's expectation:
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