Hi montee and welcome to the site, sorry to give you a fright like that, but as Don has said, we do try to answer all posts by members and if somehow a question does get missed, then your are always welcome to PM me directly with the inquiry or send it straight through to the support team at support@salehoo.com
Just quickly regarding the site mods, I know we've spoken about this Don, and they are taking a little longer than I was anticipating, as well as Admin as well, but they are well and truly under way, and i assure you, and everyone else waiting for them, that they will arrive.
You won't see them in drips and drabs, it will just be done in a single swoop, and I'm sure they can't be far away at the moment.
Now anyone get mad at you Don? I couldn't imagine that, with the exception of the odd Glen Beck fan lol. It's an open forum montee, everyone is free to speak their opinion, and that includes their opinion of the service we are providing our members at any time.
We do have rules in place to ensure those opinions are framed in a way that is not offensive to anyone, but that's for everyone's benefit.
Regarding the suppliers list, we do verify all of our suppliers before authorising and listing them in the directory. You will find a range of suppliers that offer a range of different prices, we don't restrict a supplier based on their price, we only restrict if we consider them to not be a legitimate supplier of products.
Most new members always seem to judge suppliers against ebay prices, but you have to understand that there are many avenues of retailing, not just ebay, and while you will always find suppliers that are far more expensive than ebay, that doesn't mean that others aren't using them successfully to sell in their own markets other than ebay.
No matter what wholesale list you look at, you will always find a range of suppliers selling the same items at different prices, but what you won't always find on other wholesale lists is legitimate suppliers that have been verified by SaleHoo staff.
Regarding fake products, you will find suppliers listed from China that do provide fake products, and one of the most common questions I see is people asking why they are there?
Answer is simple, even though they are selling fakes, they are still a legit supplier. They may well also be selling other items that are not fake, but even if they aren't, the demand for fake products from the west is still very high, and if we don't have them, then we have members asking why we aren't catering for that.
It all comes down to research, and then even more research. Just because we have verified a supplier as legit at the time of verification, we can never guarantee they will remain a solid reliable supplier.
Unfortunately circumstances happen where suppliers that have been perfect for years all of a sudden drop the ball completely and become unreliable. Always ask questions if you're not convinced and inform us of any situation that you feel one of our listed suppliers is not providing a quality service so we can take our own action.
Anyway, I hope that's covered most of your concerns, but drop a post or chime in any time, and yell out if we can be of service to any inquiry you have at any time.
Cheers