Hi Colooney,
I am sorry to hear about what happened. If I may ask, have you filed tried to settle the issue with the supplier and have you filed a complaint against the supplier on Alibaba? You will find more details on Alibaba's Trade Dispute Procedures here: Link hidden: Login to view It would also help if you make a post on our 'Name Them, Shame Them' thread on the forum to warn members about this supplier.
If you paid through PayPal or credit card, then, we encourage you to file a chargeback.
Hope you will be able to resolve this issue and if you have any questions at all, please don't hesitate to contact us.