Wholesale & eBay Forum Drop Shippers & Drop Shipping Does anyone dropship clothing? How do you handle returns?

Does anyone dropship clothing? How do you handle returns?


thevoughtcompanyllc
Free Member
  • Posts: 4
  • Joined: 26 May 11
  • Karma:
11 Jun 11 12:47:32 pm
I found a dropshipper that sells clothing that I am interested in selling online. I'm curious as to how often you may come across returns, and what you set as your policy. It seems like a hassle to me and I would love to know what others do. Thank you!


irene_salehoo
Site Admin
  • Posts: 2578
  • Joined: 21 Mar 10
  • Karma:
13 Jun 11 01:15:05 am
Hi TheVoughtCompanyLLC,

Before stating your return policy, be sure that it matches the policy of your chosen drop ship supplier.

As with most of the suppliers, drop shippers do accept returns IF there is a valid reason, like for example a problem with the product. Again you should clearly state the return policy exactly as stated with your supplier’s conditions. For clothing it usually requires that it hasn’t been worn, stained or if the clothing doesn’t fall under items where returns are not accepted.

You can easily have any return processed by getting in touch with the drop shipper and letting them know the customer’s reason for requesting a return. With all things in place you can then give your buyer the return address and do keep in contact with the customer to ensure that the concern has been addressed.

Hope this helps. :)


Irene

richelle_salehoo1
Site Admin
  • Posts: 5231
  • Joined: 20 Oct 08
  • Karma:
13 Jun 11 02:22:04 am
Hi TheVoughtCOmpanyLLC,

Like Irene said, Make sure you check your dropshippers returns policy on the drop shippers website before you start selling items, so you are clear what action to take.

You can learn more about drop shipping in our free education area:

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Hope this helps, all the best :)


Richelle

Customer Support Manager
SaleHoo Group Limited
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