I have been using them for about a year now and never had one problem. The good thing about them is they list the on hand inventory on the site for each product so you never have to worry about out of stocks. They usually ship same day if order is placed before lunch and if not then it go's out the next day. They send you tracking numbers every night. Best of all they except returns! Don't expect to make a huge profit with them on eBay due to all the competition but you should do well with their products in your own store.