Need feedback for Marcmart

Full Member
fiallonatali
Posts: 6
Joined: 19 Dec 14
Karma: 
7 Jan 15 02:33:09 am
Anyone dealing with this provider that can give me an opinion!!!?????

Site Admin
rachel_ramos
Posts: 442
Joined: 10 Jun 14
Karma: 
7 Jan 15 04:13:13 am
Hello Natalia,

Marcmart is part of our pre approved supplier directory:

Marcmart is a China-based global online retailer, wholesaler, and dropshipper. With no minimum order requirement, it is very ideal if you are just starting out. They have four warehouses: Australia, China, UK, and in the US.

At the moment, they only accept PayPal and wire transfers as their methods of payment.

Hopefully some of our members can enlighten you of their experiences.

Full Member
fiallonatali
Posts: 6
Joined: 19 Dec 14
Karma: 
7 Jan 15 07:09:40 pm
Im trying to contact Marcmart Costumer Service because I ordered 3 products and no one answer my emails. The oldest purchase is from 29/12/2014 and Im worried because if the dont send the items my ebay store will be close. My clients also are asking me about the tracking info.

Site Admin
fudjj
Posts: 5913
Joined: 27 Jul 07
Karma: 
7 Jan 15 10:26:17 pm
Hi Natalia,

We'll contact them on your behalf and clarify the situation for you.


Mark (fudjj)

Community Manager
SaleHoo.com

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Full Member
fiallonatali
Posts: 6
Joined: 19 Dec 14
Karma: 
8 Jan 15 02:21:05 am
Thank you Fudjj, if you can contact them I'll appreciate it. I was all day today trying to contact them by no answer. Im very serious with my job a eseller and if very important to me the costumer service and Im giving bad impressions to my clients because them. As soon I finish with this 3 items I think I´ll not use Marcmart anymore. I´ll pay also if they have not sen´t the items yet extra fee por DHL service, but I only want finish this problem and continue my sellings with no problems. Im only work selling online, if my onlines stores close, it would be terrible for me. :-(

Free Member
idansh
Posts: 30
Joined: 05 Jan 15
Karma: 
9 Jan 15 02:17:21 am
I just looked at their store and I wanted to ask how they, after these comments I do not think he started working with them, but they have good prices

Full Member
fiallonatali
Posts: 6
Joined: 19 Dec 14
Karma: 
9 Jan 15 03:49:45 am
Jimmy Qiu, the manager of sales online contact me today and help me to fix the problem. He was very nice. Idansh you can start to work with them if you want because they at the end fix the problem and kindly. Thank you so much Fudjj for help me!!!!!

Free Member
idansh
Posts: 30
Joined: 05 Jan 15
Karma: 
9 Jan 15 05:38:49 am
Do you recommend on this site? You will continue to order from them?

Site Admin
fudjj
Posts: 5913
Joined: 27 Jul 07
Karma: 
9 Jan 15 10:21:46 pm
fiallonatali wrote:Jimmy Qiu, the manager of sales online contact me today and help me to fix the problem. He was very nice. Idansh you can start to work with them if you want because they at the end fix the problem and kindly. Thank you so much Fudjj for help me!!!!!


No problems at all, that's what we're here for :)


Mark (fudjj)

Community Manager
SaleHoo.com

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