Store Return Policy - Need help in creating one


dannyrevs
Free Member
  • Posts: 6
  • Joined: 20 Jul 10
  • Karma:
24 Sep 10 06:15:18 am
I was just looking for some tips on writing my Stores return policy. I am going to be dealing with 3 different suppliers all drop shippers with 3 different return policys.

Any advice would be great! Thanks


richelle_salehoo1
Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
27 Sep 10 09:21:20 pm
Hi dannyrevs,

I think you have to come up with something that covers the return policy of all three dropshippers. Since it would look quite odd (to your customers) if you have 3 different return policies.

Also, since these dropshippers are located in different places - it might be wise to mention that they (your customers) must email you prior to returning any of the items so you can provide the correct return address and at the same time inform your dropshipper.

Do their return policies vary too much? Hopefully for your convenience they're the same or quite similar.

Hope this helps. :)


Richelle

Customer Support Manager
SaleHoo Group Limited

 

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