I can now officially review your site after recent transactions.
Short: I lost about $100 from two purchases through this place. NO DROPSHIPPING!
Long: The website was easy to navigate, though somewhat excessive clicking to get where you want to go. I notified them that they are describing the Wii console under the Playstation 3 console, they have yet to correct it. The site offers price listing in several currencies, including USD. On the DS Consoles, they stated clearly on the website that one free game of choice is included with the purchase of the DS system. I forwarded this promotion to my customers as an enticement. It worked. I received two orders.
This is where it goes downhill. The price for the DS system, according to the website, was $127 retail, $107 wholesale. I was charged $131. The customer requested Chrono Trigger to be included as the free game of choice; again, as clearly stated on the website. Yes, I also contacted them on everything to make sure they were in stock as well before putting the order in. Upon checkout, this is where you fill out stating that it was to be dropshipped and provide the address to where you want it to be shipped. Two weeks later, they finally contacted me to inform me that the item was being shipped, and that they included to attachments, a photo of the item already packaged, and a copy of the customs sheet. The address on the package was MY address, not were my customer is! So, now I have to spend the profit money to ship it to the customer. The kicker: NO GAME WAS WITH IT! So, to satisfy my customer, I have to go out and find another source that offers the game, pay full price on it -- out of my pocket mind you, and ship that off to the customer.
DS purchase number two: Reread last paragraphs. It's roughly the same, only a couple of differences. The price was $127 retail, $107 wholesale, only this time I was charged $130. THREE weeks later, I get a notification that it's been shipped, and also included a picture of the item packaged, and a copy of the customs. Once again, it was shipped to me, so lost my profit to ship it to the customer. As usual, NO GAME. So much for that promotional effort.
I lost too much money on them twice, IN A ROW. I find this unacceptable, and will be dropping them off my list. If stars were to be given, Negative 5 stars all around. I am fortunate enough to have understanding customers, especially when I informed them that I am having too many issues with this particular vendor and that they are being dropped, and looking for another vendor that is at least more reliable than this one.
If I were you, I'd avoid them.
If only Mountainview offered the same or similar lineup on the DS games, I'll give them a shot next round, if I get any sales that they have.
Patrick
