Contacting eBay

Full Member
  • Posts: 4
  • Joined: 09 Feb 10
  • Karma:
29 Aug 11 12:42:50 am
Has anyone ever contacted Ebay and asked them before hand if they approve of a supplier, if not do you think it is a good idea? and how would you contact them to ask that kind of question?

Site Admin
  • Posts: 5202
  • Joined: 20 Oct 08
  • Karma:
29 Aug 11 02:33:09 am
Hi dgaubatz313,

It's good that you want to be sure about your supplier, I guess there is nothing wrong with your plan of checking with eBay about it. Generally, you should be sure that your supplier is selling only authentic products otherwise you might get in trouble or your listing may be removed.

There are 3 ways which you can contact eBay, via phone, email or live chat. Please note that the time difference may affect the availability of their contact support. To learn more about how you can reach eBay please go to Link hidden: Login to view

Hope this help, cheers :)


Customer Support Manager
SaleHoo Group Limited

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  • Posts: 832
  • Joined: 14 Dec 05
  • Karma:
30 Aug 11 02:52:16 pm
All they're going to do is refer you to the seller's feedback and DSRs. eBay will not vouch for a given seller, and will not provide details of past problems with sellers to general inquiries.


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