Home /

Customer requesting for full price list and discount

Full Member
Posts: 1
Joined: 27 Feb 15
17 Apr 15 03:42:22 pm
Hi guys!

I need some advice on a situation I'm currently experiencing.

I was sent an email from a potential customer that is asking for full pricing details and terms of payment for my products. In my initial reply, I directed him to my online store and informed him that all of that information was listed there. He insisted that I send him a full price list and he wants to see if he can get a good discount. I have a product list ready to send, but I don't know what I should do about the discount. I'm a dropshipper and I haven't even made my first sale.

Is it wrong for me to take precaution because I don't want to be scammed?

What should I do?

Site Admin
Posts: 6275
Joined: 27 Jul 07
17 Apr 15 06:58:07 pm
Hi Shauntea and welcome to the forum,

If the products have prices clearly displayed online, then I wouldn't be sending the customer anything. Only referring him to the listed prices on the website (as it seems you have already done)

If he is talking about discounts, then you need to ask him for details regarding his intended purchase. For example, how many different products is he wanting to purchase and how many of each?

Then what you can do is go to your supplier and give them those numbers and see if they can give you a better price based on them. Then you can make your original markup and pass the discount (if there is one forthcoming from the supplier) on to the customer.

If the customer is just wanting to get a discount on a single item, then don't waste your time on them. Tell them the prices are displayed on the website and there are no discounts for single item purchases, that's all you need to do.


Mark (fudjj)

Community Manager

Link hidden: Login to view

Wait! Want Some FREE Supplier Details?

Discover four of the most profitable niches on eBay and get details for the best suppliers for these niches. Enter your details below and we will send them instantly.

Thanks! Please check your email inbox.

Your list of profitable markets and supplier details are on their way to your email inbox.
Be sure to add support@salehoo.com to your safelist to ensure we can deliver the free suppliers details to you.

If you haven't received an email from us in 5 minutes, please check your spam folder or email us at support@salehoo.com.