Hey Marc, thanks so much for the uber fast response!
Okay, yes I've been told that direct phone calls are the best route so that's what I'll do. I really appreciate the info and advice. I just joined yesterday and I think I'm getting the scope of how it all works. Quite happy with SaleHoo thus far, the information provided (didn't know I needed a reseller certificate so I did it today online in VA in about 10 minutes:), the lessons and tips, all sorts of good things.
And, I'm already seeing, as I read in some reviews just 2 days ago, that the community is what is driving this. The affiliate that I signed up through, Lance, has already sent me 3 long detailed messages that he did as a favor to get me going in the right direction. Ie, answered my inane questions with grace and intelligence. I'm done blowing up his inbox of course :)
Cheers, and thanks again, Adam
(you probably haven't seen the last of me, I've found that simply asking questions is the most efficient method of progress, and you just proved it :)