How long does it usually takes for a supplier to reply back?

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fahadkhan.on.ca
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17 Nov 15 07:31:34 pm
I have contacted a few suppliers through salehoo platform and its been more than a week for a couple of them to respond back. As a matter of fact, I never had any response back from the suppliers apart from Banggood.com. If there's any other way to contact them apart from calling, then please let me know. As I can't call while I am at work.

Thanks

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fudjj
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Joined: 27 Jul 07
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17 Nov 15 11:49:37 pm
Hi Fahad,

We always recommend calling for the most efficient way of communication with a supplier were at all possible, but if you want to let us know a list of the ones that haven't responded, our support team will follow up with them on your behalf.

Cheers


Mark (fudjj)

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Directory Approved Supplier
goodstuffapparel
Posts: 15
Joined: 08 Aug 14
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18 Nov 15 12:28:05 am
It should not take long at all, maybe a couple hours to a day.
At goodstuffapparel.com it is my job to reply to such requests and I make an effort to reply back to any question asap.

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fahadkhan.on.ca
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19 Nov 15 02:06:14 am
fudjj wrote:Hi Fahad,

We always recommend calling for the most efficient way of communication with a supplier were at all possible, but if you want to let us know a list of the ones that haven't responded, our support team will follow up with them on your behalf.

Cheers


Check your PM

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kelceyab
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Joined: 03 Dec 14
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19 Nov 15 09:46:57 pm
I call and if they don't get back to me, I walk away. This is a first impression for me so it better be good! Too many great people to work with out there.

Good luck

Klassy Gurl

Site Admin
fudjj
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19 Nov 15 09:52:37 pm
Thanks for your input KG, I think you make a very valid point.

Customer service should always be taken into high consideration when working out who you want to deal with, especially when dropshipping. Remember, if a supplier is going to be difficult to get hold of to resolve an issue for one of your customers, then that reflects directly back on you!


Mark (fudjj)

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tenkmark
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1 Dec 15 11:41:11 pm
kelceyab wrote:I call and if they don't get back to me, I walk away. This is a first impression for me so it better be good! Too many great people to work with out there.

Good luck

Klassy Gurl


I am trying to connect to these suppliers and they're not replying

Site Admin
fudjj
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2 Dec 15 12:25:11 am
Hi Mark,

Can you give me the links to the suppliers that aren't responding so we can follow up for you.

Cheers


Mark (fudjj)

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tenkmark
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2 Dec 15 12:32:36 am
Yes there is a whole list in my messages about drop-ship inquiry.Messages I sent .Most of the Chinese reply none others though.I'm not very good at sending links

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fudjj
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2 Dec 15 01:05:32 am
OK, so you mean that you have already forwarded an email to support with details?


Mark (fudjj)

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SaleHoo.com

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