How to drive traffic to my products on Ebay?

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malva
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13 Jan 14 07:47:09 pm
Hi

I use Google translator because I don't English. I hope you undestand me.. I tried to sell on Ebay, I was having a difficult sales because prices are very competitive.

As I may have sales on Ebay?
How to drive traffic to my products on Ebay?


Thanks

Mayra


Last edited by fudjj on 13 Jan 14 08:57:46 pm, edited 1 time in total.
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fudjj
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13 Jan 14 08:54:08 pm
Hi Mayra,

It's kind of a catch 22 situation with eBay, you need competitive prices to attract sales. Now of course there are other factors that play into successful eBay selling, but price is right at the top. So with eBay, it's not just about driving traffic to your listings, it's about being able to convert that traffic into sales.

Can you send me a link to one of your listings and then also send me a link to one of your competitors listings as well please


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malva
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13 Jan 14 11:56:42 pm
Hi

Before I was selling on Ebay for Video Game stop selling competition. I am selling this item Link hidden: Login to view

I'm selling the cheapest article and nobody buys. See these other vendors selling the same item more expensive and buy it. Why?
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I do not if it's the ratings, some buyers by mistake wrote negative and the other buyer fell dramatically just ready.

I like that you will check the Return policy I wrote.

Hope you can help me!

Thanks

Mayra

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fudjj
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14 Jan 14 01:30:02 am
OK, two issues I can see

The first, and possibly the big one that is causing the problem is the feedback. A score of 3 at 33% will be a massive red flag to buyers, especially when you are up against a seller with a score of 12,675 @ over 99%

That's a seriously big issue for you. My suggestion would be to start a new account altogether, it's just too much hard work to try and save that account and given that it is only a new one anyway, just not worth trying to save. Set up a new account and start fresh. 0 feedback will be better than what you currently have.

I think your return policy seems a little confusing, I would look at simplifying that for customers. That's needs to be concise, much shorter and better defined.

The other issue that I would look at is shipping. Even though you are still coming in cheaper than your competitor with their shipping combined deal, it's the illusion of the FREE SHIPPING that can attracts customers because they feel like they are getting something free. If you switch up to combining your shipping with the item, you will still be about $5.00 cheaper than them and you too can be FREE SHIPPING

I think the listing itself is OK, good description, but another thing that may be adding to the hurt is the lack of other products. Quite a lot of customers will click to see what else you have for sale, but then they see nothing. Combine that with the poor feedback and it's not a good look at all, and then judging you against your competitor you come off looking even worse.

Start again and consider the other points I made would be my best suggestion. You don't need to list a lot of items, but I always suggest having at least 10 items listed. It gives you a better chance of sales, but more importantly, it makes you look like a more respectful seller and not someone just dumping some left over old stock that doesn't work anymore.


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14 Jan 14 11:30:38 am
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malva
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15 Jan 14 09:54:31 pm
Hi Fudjj

Open another account on ebay. I'll start from 0. You could orient or do as I wrote Return Policy.


Thanks

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bmenterprisesone
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17 Jan 14 09:23:43 pm
Hi Malva. The above is right. Give up that Ebay account,and start new. My tip to you. On the new account, type in the search box, "Penny Auctions"
Go there and buy at least 20 items for as low as 1 penny. That will get you at least 20 feedback's if everyone gives a feedback. Do this before you try selling anything. when buying put a note asking they give you a positive feedback. You need 100% positive feedback's. Before you try to sell.
With a 33% feedback I doubt if anyone would buy from you. Good Luck.
(bmenterprises1)
Barry

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malva
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18 Jan 14 03:09:37 am
Hi

Open another account and ebay account suspended. The account is in review. I do not know why ebay suspended account and this makes me sick and desperate. One seeking to improve the economic situation and look what happened to me. I wrote to ebay and have not received a reply,

Thank you for your guidance,,

Thanks

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malva
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18 Jan 14 03:10:02 am
bmenterprisesone wrote:Hi Malva. The above is right. Give up that Ebay account,and start new. My tip to you. On the new account, type in the search box, "Penny Auctions"
Go there and buy at least 20 items for as low as 1 penny. That will get you at least 20 feedback's if everyone gives a feedback. Do this before you try selling anything. when buying put a note asking they give you a positive feedback. You need 100% positive feedback's. Before you try to sell.
With a 33% feedback I doubt if anyone would buy from you. Good Luck.
(bmenterprises1)
Barry



Hi

Open another account and ebay account suspended. The account is in review. I do not know why ebay suspended account and this makes me sick and desperate. One seeking to improve the economic situation and look what happened to me. I wrote to ebay and have not received a reply,

Thank you for your guidance,,

Thanks

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fudjj
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18 Jan 14 03:26:40 am
Hi Mayra,

eBay suspended all accounts because of the standing the account was in. Your feedback, two negs out of three transactions, running at 33% is considered by eBay to be substandard and the account was put on review. You won't be able to open a new account until the review has been completed and they open access to you once more.

Ebay are going to have a Spanish speaking consultant call you to work with you on the review, it just might take them a day or so.


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malva
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18 Jan 14 04:07:57 am
Hi

Previously I had written to ebay regarding the two negative feedback because it was unfair and never received a reply. If you will look at the other ratings are positive reviews. One of the negative vote was in error the buyer and the other was the buyer was unfair, a revision was made and I win the case..

I hope ebay again giving me a chance ..

Thanks

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fudjj
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18 Jan 14 04:53:59 am
Hi Mayra,

You have to be really careful using email with eBay, I know there is a language issue in your case, but eBay quite often over look emails. You can probably imagine the amount they get, so many just do not get serviced. I did discuss the feedback situation being that one was in error at least and while they noted that, I have no power to overturn it. Of course this will be what you go through with the consultant when they call.

All they really want is to make sure you're quite genuine, explain to the consultant that you are new (I have told them that, but go through it with them again) They will ask who your suppliers are and then verify that they are safe to deal with. There shouldn't be any reason not to have the review go in your favour at all. The one thing you will find with ebay is that once you have established contact with a consultant over the phone, they will actually do what they can to help you, they're not there to close your account, they're there to save it for you.


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malva
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18 Jan 14 12:40:35 pm
Hi

Ok.. Thanks!

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malva
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19 Jan 14 03:08:47 am
Hi

Ebay sent me this. Nobody communicate with me yet I'm waiting Call


We invite you to share your opinion acerca eBay Customer Support your recent interaction with Christine Joy on 1/17/14, via the survey link below.

Your feedback is very valuable and we will use it to Improve your experience. The survey Should take less than 3 minutes to complete.

To begin the survey, simply click here or copy and paste the link below into your browser.

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Thank you for your time and for using eBay. PLEASE NOTE THAT this survey will expire in 5 days.

Sincerely,

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malva
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20 Jan 14 01:44:57 am
Hi

Ebay was unfair to me, ebay sent me a message about it comunicaraon me and never got a call from them. Then I get this another message which says cancellation of account indefinitely. I have always paid their bills ebay. Check it owed ​​something and the account appears in $ 0.0, I do not owe anything and neither a buyer.

How I can send a copy to your see that I do not owe anything to ebay and not a buyer.



After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:
- Your eBay account has been suspended indefinitely.
- Item listings have been removed. A list of removed items is available further down in this email.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account. Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.

We appreciate your understanding.


Thanks

Full Member
malva
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20 Jan 14 02:26:23 pm
Hi

I hope you understand me because I don't speak English. I use Google translator.
I'll start selling on Amazon. I have some questions.

1.As I know the product is public.
2.How do I get traffic to my products on Amazon.
3.What is the percent that Amazon applies or that are spending.


Thanks

Site Admin
fudjj
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20 Jan 14 08:57:03 pm
malva wrote:Hi

Ebay was unfair to me, ebay sent me a message about it comunicaraon me and never got a call from them. Then I get this another message which says cancellation of account indefinitely. I have always paid their bills ebay. Check it owed ​​something and the account appears in $ 0.0, I do not owe anything and neither a buyer.

How I can send a copy to your see that I do not owe anything to ebay and not a buyer.



After reviewing your eBay account, recent activity has raised serious security concerns. As a result, we've taken the following action on your account:
- Your eBay account has been suspended indefinitely.
- Item listings have been removed. A list of removed items is available further down in this email.

You won't be able to use eBay in any way. This includes using another existing account or registering a new account. Any outstanding selling fees are due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.

We appreciate your understanding.


Thanks


Hi Mayra,

I've called eBay support again and spoken to them about the current situation. They've told me that the best option for you is to contact them through Link hidden: Login to view. If you contact the customer support through there you will be able to communicate with a Spanish speaking consultant and you can then have your case reviewed.


Mark (fudjj)

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fudjj
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20 Jan 14 09:38:41 pm
malva wrote:Hi

I hope you understand me because I don't speak English. I use Google translator.
I'll start selling on Amazon. I have some questions.

1.As I know the product is public.
2.How do I get traffic to my products on Amazon.
3.What is the percent that Amazon applies or that are spending.


Thanks


Sorry Mayra, not sure I quite understand number 1. With number 2, I would recommend the same suggestions I made for eBay. For number 3, you can review Amazon pricing here Link hidden: Login to view


Mark (fudjj)

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malva
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22 Jan 14 02:00:02 am
Hi

A service representative of Ebay will communicate with me . Representative said that verify the account. Apparently there was an error.


Thanks

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fudjj
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22 Jan 14 05:52:25 am
That great Mayra, glad that you have that line of communication open with them and hope everything will be sorted in your favour.

Cheers


Mark (fudjj)

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