I saw a buyer on the Member's Home page that was looking for something that I sell. I left him a message saying that my page is not verified as of yet so I cannot move forward with helping him in his request, but as soon as it is I will be contacting him. My post was erased. Why is that? On top of my frustration, this is just added frustration:(
Going off the subject a little here--But, I am wondering why SaleHoo must be up and running for 2 years before saleHoo can automatically verify it. I contacted support via email and they gave me directions as to how to validate it. What is frustrating is that I can validate it on my end when I push the "verify" button for the website link and saleHoo says they will update in 24 hrs but so far, nothing. And, I am still stuck as "unverified." I PM richelle because every time I call SaleHoo for support it always goes straight to the answering machine. Are there no customer service personal and physically takes calls? I've been calling for the last few weeks and not 1 phone call has been returned. Do you know why this is? I get emails from the support staff but it would be nice to actually speak to someone, or have someone call to help and guide me through some things.
With regard to being a supplier, because my website is not verified yet, can I still respond to forums and postings if people are looking for products that I can offer? I understand I cannot post certain things about my company until it is verified, but I want to be able to reach out to people and let them know what I have to offer. That's why I joined SaleHoo, was to build a clientele and referral base. Per Richelle, I should not refrain from PM'ing people until verified, but I disagree that I should not be able to message people or let them know about my company.
Sorry to sort of of vent here, of all places, but when I can't get help or speak to someone it makes me a little upset and not want to be affiliated with a company that puts such restraints on its customers.
Ay advice or input you could share would be much appreciated. Thanks