I have recently launched a new website Link hidden: Login to view
My question is this; when I log into OScommerce and see whos online I regularly see people browsing the site and putting items in the shopping cart. However, they never(or at least rarely) complete the purchase. I have checked the system completely and there is no technical reason for this (I use paypal to accept c/cards and have checked everything is ok). To make a purchase the customer must create an account. Do you think this is causing them to back out of the purchase? If so how do I set it up to take orders without creating one? as I dont see that option in OScommerce.
Thanks in advance for any help. opinions on the site in general are also welcome.