Salehoo Stores - How to update my current plan?

Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
Karma: 
20 Nov 11 03:49:02 pm
how do you change the plan, I am not using it but don't want to lose it yet

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
21 Nov 11 04:50:44 am
Hi T0pSales,

You can downgrade (or upgrade) your SaleHoo Stores subscription by going to Link hidden: Login to view

Please make sure that you are logged in to your SaleHoo account when you do.

Hope this helps, cheers!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
Karma: 
21 Nov 11 08:41:06 am
you go in there and it asks you to pay straight away

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
22 Nov 11 01:25:03 am
Hi T0pSales,

Yes, it does if you are not logged in to your SaleHoo account. So kindly make sure that you login to SaleHoo, once logged in please visit the link provided in my previous post.

I tried the process yesterday and today, it is working. I am able to see the option to downgrade under Basic and Standard as I am subscribed to Premium just like you.

Please let us know how you get one :)


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
Karma: 
22 Nov 11 11:50:55 am
when you click downgrade it takes you to the payment screen and prompts you for the payment.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
22 Nov 11 11:55:49 pm
Yes, it does. This is so you will be locked in to the new plan you wish to use.

But please note that once you downgrade you will no longer have access to the special price locked in to your current plan.

All the best!


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!
Full Member
t0psales
Posts: 382
Joined: 25 Jun 08
Karma: 
23 Nov 11 12:43:58 am
but I have just paid 1 month on the old plan, that special price will disapear soon anyway.

Site Admin
richellemonfort
Posts: 5220
Joined: 20 Oct 08
Karma: 
23 Nov 11 01:14:44 am
Actually for everyone who availed of our special offer, the membership fee for stores are locked in at $47 for a Premium plan SaleHoo Stores.

So once you downgrade you will forfeit the special rate.

Please let us know if we can help you any further.


Richelle

Customer Support Manager
SaleHoo Group Limited
Sell more with your own professionally designed and search optimized e-commerce website. Check out Link hidden: Login to view now!

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