I hope you don't plan to order from them again soon. Their prices are higher than retail. The list prices in their listings are well above what any store would charge. It seems as if they have done you an injustice.
This site looks like one of those sites you can purchse from Link hidden: Login to view or a similar site. They build the site and you bump the prices to what you want to get.
Take a look at the prices they offer for apple ipods and then go to apple's official website. I think you will see that the prices they list as retail are WAY over what even apple would charge for an ipod. The prices they list as wholesale are only a few dollars under actual retail making it impossible to sell an ipod for profit if you purchase from them.