- has anyone used them?

Full Member
Posts: 15
Joined: 26 Jul 09
26 Jul 09 09:18:01 am
I'm brand spanking new to SaleHoo (joined a few hours ago). Have been scrolling through the site and found it very helpful. I have been researching a preferred product line and think I have found my preferred wholesaler. However, they do not yet have any feedback or rating on SaleHoo.

It is

My product is electrical. Any ideas how I can check them out further before I take the plunge?

Any tip / advice would be very much appreciated.
Take care,


Site Admin
Posts: 5221
Joined: 20 Oct 08
26 Jul 09 11:56:19 am
Hi SparklesJax,

Welcome to SaleHoo! It's really nice to hear very positive remarks from a new member:)

Personally, I haven't used They are one of our new suppliers, that's probably why they have no feedbacks or ratings just yet.

The first thing you can do is try and establish a solid line of communication with them. Inquire about the product you are interested in or ask them questions you have about their policies. Something like getting to know them.:) When you have achieved this, you can start by placing a small sample order and see how things go from there.

But if you still don't feel too comfortable, you can try browsing through the net and see if you can find anything negative about them.

Please be assured that we at SaleHoo screen our suppliers to the best we can, ensuring that each supplier meets our standards and is safe for our members to use.

If you have any more questions, please ask away. Cheers!


Customer Support Manager
SaleHoo Group Limited
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Site Admin
Posts: 5802
Joined: 27 Jul 07
26 Jul 09 09:36:01 pm
Hi Sparkles, and welcome to the site.

Just yell out if you have any other questions.

: )

Mark (fudjj)

Community Manager

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Full Member
Posts: 15
Joined: 26 Jul 09
27 Jul 09 12:50:11 am
Actually I have a million questions.. lol. Thanks for the warm welcome. I suspect most of my questions can really only be satisfied by the wholesaler in the end so will take on board the suggest of engaging in communication with them. Im sure we will talk again soon. Take care & thanks again.

Full Member
Posts: 1778
Joined: 02 Jun 09
27 Jul 09 02:25:24 am
Hello Sparkles,

It's great to have you on board! I've listed some simple things you can do to protect yourself when dealing with any supplier.

1. Run a whois check on the supplier's website to verify when it was created (it is safest to deal with suppliers who have been online at least a couple of years), who owns the domain, and where the domain was registered (the country should match the contact details on the supplier's website). We recommend using
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(replace with the url of the supplier).

2. Search the SaleHoo forum for the supplier's website/company name and see what other members have to say.

3. Call the supplier's telephone numbers to ensure they are genuine.

4. Purchase a sample before bulk ordering to ensure that the item meets your expectations.

5. Watch out for sellers asking you to 'safeguard' your purchase by sending your money transfer in the name of a friend or loved one, or by establishing a 'test question'. These actions will not protect you from a fraudulent seller.

6. Low prices do not necessarily mean fraud, but radically low prices should warrant a closer look. If a price seems to good to be true, it probably is. Ask the seller as many questions about the item's authenticity as you can before you go any further.

7. Always use a credit card or Paypal to purchase goods. These forms of payment are safe because they give you a comeback if something goes wrong. With these payment methods, you can usually have the transaction reversed fairly easily if necessary.

Hope that helps. Let us know if you need any further assistance.

Customer Support
SaleHoo Group Limited
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