I've dropshipped two orders from chinavasion and the first one arrived in a reasonable amount of time and the buyer was quite happy with item. Unfortunately they forgot to include the bonus memory stick with it and after quite some time I'm still waiting to hear from them.
There responses to my help tickets have been 50/50, some they respond quickly and well... i'm still waiting on a response from the missing item. I was a little peeved that I received a quick response to some feedback I left on the running of the help tickets and its functions, which I posted just over a week after the missing memory stick one. Isn't keeping my buyer happy a priority? I'm not sure.
Also, they're descriptions/manufacturers specifications aren't always spot on. For example they advertised a 3.0Mpixel camera phone, then out of the blue changed it to 0.3Mpixel... which wasn't too good for me because I had a sale in progress with the original description. When the first guy received the phone I dropshipped to him it said 1.3Mpixels on the box.
Overall it's a 5/10 for me. I'm still cautious, before giving them a good wrap for SOME of there customer service skills.
Ordering seems to be fine though... except for the above hiccups.
I'm about to try and find out what the next step is because I haven't received a response from them re' the memory stick. But disapointed that after all the other good stuff they haven't responded yet (it's been approx. 2 weeks)
I'll let you know how I go. (the buyer is very happy with the phone though - even with all the hiccups. thank god for that!)